Question Sound defect in my laptop

[NagadharChowdary]

When my laptop is being charged, the sound from the speakers is very low when watching some video. But when it is removed from charging the sound will be back to normal stage. Can anyone help me with this?

My laptop name is ACER ASPIRE E15

 

[Lutfij]

We're going to need to know the SKU to your Acer laptop. Mind sharing it with us? Which version of Windows 10 are you on(assuming you're on Windows 10)? Might also want to see which BIOS version you're currently working with.