Question Sound Enhancements Keep Being Disabled

[blatherscribe]

Greetings,

I'm having a weird problem. It seems every time I restart my computer, quit a game, or just walk away for a while, Windows 10 decides I want all sound enhancements disabled. I do not, I want the loudness equalization enabled, because otherwise every sound in a game is muffled and inaudible. Has anyone else encountered this? And how might I fix it? No matter how often I uncheck the "disable all enhancements" box, the check mark comes back as soon as I'm not looking.

 

[Lutfij]

What is the make and model of your sound card? Is it a Realtek solution bundled with your motherboard? Make and model of your motherboard? BIOS version for your motherboard? What version(not edition) of Windows 10 are you on?

Might want to see if uninstalling your audio drivers, then manually reinstalling it in an elevated command, i.e, Right click installer>Run as Administrator. A precursor to this step would be to make sure you're on the latest BIOS version, then your OS is on the latest version.

 

[blatherscribe]

It's an ASUS ROG STRIX Z390-E, BIOS version 1802, Realtek onboard sound, just the Windows-supplied drivers because when I tried to install the Realtek stuff it was a mess.

I've been messing around a bit, and it seems that somehow the game Kingdom Come: Deliverance II is changing this setting. I've never encountered anything like it before. It's just turning off a Windows setting every time it starts! Would you happen to know a way to stop this? To wall off Windows settings so no games can change them?

 

[johnbl]

I would assume this is related to sleep functions. as a work around you might want to go into device manager and find the usb port the device is attached to, right mouse click on it to bring up properties, find the power management tab and tell windows not to power down the port to save power.
newer usb specifications allow deices to handle their own sleep functions (headsets and mouse mostly) but some old driver may not respond to the wake up call coming from a device lower on the usb chain.
to fix you would have to update the bios, chipset driver, bluetooth driver, and firmware in the actual mouse or headset.
even after the updates it did work but there would be a 10 second delay. (in some cases the game would start back up but in 2 channel mode and I would have to exit and restart to get full audio). I ended up telling windows not to power down the usb port or the bluetooth driver (seemed to work around the problem)