Question Sound on Laptop -part2

[tg1101]

So I recently posted that i'd had problems with crackling sound on laptop. I was told it was the motherboard but was expensive to fix. So my idea was to connect an external sound card bypassing the sound chip inside fixing the problem or at least improving the sound. This picture was provided as a suggestion

A good option would be to first test it with something inexpensive before going all in. Something like this, and see if it makes any difference at all...
https://www.walmart.com/ip/Usb-Soun...MIn7W95o-LjgMVPF1HAR11aCdTEAQYAiABEgKj0_D_BwE

Unfortunately I got one of these and it did absolutely nothing the sound is still crackling. How could this be? I was sure this was going to work because this external sound chip is nothing to do with the motherboard inside. What does this mean? what is it that can be causing crackling even on an external chip.

Thanks

 

[Hellfire13]

Could be something else then affecting the sound. Might not be related to the audio processing. Could be so many reasons, pretty difficult to guess unless someone tests it properly.

 

[BFG-9000]

Congratulations, there's probably nothing wrong with your motherboard hardware!

The reason a cheap USB sound device or headphones was suggested, is because things like Win 11 24H2 itself are known to cause crackling audio. Microsoft acknowledged this and even blocked the upgrade to 24H2 for many systems for half a year with no fix, then gave up and started pushing it out to everyone anyway back in May.

We still don't know anything about your laptop, but there were some complaints about Win 10 22H2 doing the same although it was not as common. You could try Win 11 23H2 (EOL in 3 months) or Win 10 21H2 (EOL 1 year ago) or a linux distro to see if it goes away. Otherwise you'll have to try a tool such as LatencyMon to see if some misbehaving hardware or driver (not necessarily the audio driver) is causing the trouble. Good luck!

 

[tg1101]

If there are many reasons this could happen please list common causes and I'll do my own research.
I don't think this software problem because windows was checked ,re installed etc
If you do want to know something about my system I can post it here.

 

[Hellfire13]

Bad audio drivers, incorrect audio settings, loose connections, faulty receiver, etc. Outdated or corrupted drivers, incorrect sample rates or bitrates, and interference from other devices can also contribute to the problem. Even high CPU utilization can cause a drop in audio data.
Of course then there is the case of bad motherboard.
Those are some of the likely factors that comes to mind. There could be other reasons too which might be skipping my mind. You can search the internet for those.