Sound stops, pc freezes sometimes as a result, may corrupt the playback of a video.

lichcrow

Reputable
Mar 13, 2015
7
0
4,510
So since i changed to Win 10 I've had this on & off bug where the sound cuts and usually freezes the pc for 1-2 s. When this starts happening it usually happens every 10s for about a couple of mins. Then stops for a while longer. As you can guess this is incredibly frustrating to play any game or watch any video. Even listening to music on spotify becomes completely impossible.

Hardware:

AMD Fx-8350
Asrock 970 Extreme4
HyperX Fury 2x4gb
MSI r9 380 4gb
Bronze 700W 80+ PSU

if you need any more details feel free to ask. I'd really appreciate if someone could help me out!

Edit: It only freezes if i'm in-game.
Edit2: I've reinstalled windows and the problem persists maybe a problem with mobo?
 
Solution
Hello lichcrow

This generally happens due to incompatible graphics and/or audio drivers. Either the most updated driver(s) are not compatible with the latest Windows update or they are not updated at all.

You can try the following to start with:

> Check and confirm if Windows has all the latest updates installed.

> Check and confirm if the graphics driver is updated.

> If the graphics driver is updated, roll it back to its previous built.

> Do the same for the audio driver.

If the issue persists, you can try Increasing the Pagefile Size.

Feel free to report back if the given solutions don't work, and you need further assistance in this.

Cheers!!
Hello lichcrow

This generally happens due to incompatible graphics and/or audio drivers. Either the most updated driver(s) are not compatible with the latest Windows update or they are not updated at all.

You can try the following to start with:

> Check and confirm if Windows has all the latest updates installed.

> Check and confirm if the graphics driver is updated.

> If the graphics driver is updated, roll it back to its previous built.

> Do the same for the audio driver.

If the issue persists, you can try Increasing the Pagefile Size.

Feel free to report back if the given solutions don't work, and you need further assistance in this.

Cheers!!
 
Solution