Question Sound stutter / cut-offs

[chantu]

Hello everyone,

I'm having sound issues with my pc (stuttering, cut-offs), be it in a game but also just by watching a video. It's confirmed by Latencymon (HDAudBus, ntoskrnl, dxgkrnl, Wdf0100 are having a hard time..)
Win 11 up to date, intel driver support assistant shows everything up to date also
I already updated my bios, reset default settings and disabled C-states / SpeedStep
Disabling XMP did not fix the issue
Also messed with power settings : max performance, min/max 100%, processors idle promote/demote 100%, disabled USB selective suspend, disabled fast boot (in windows but also in bios)
Specs: i7 12700, 32gb 4400MHz, rx 6700xt (up to date with latest WHQL driver, I always use DDU before updating), Asus TUF Pro Wifi D4 motherboard
USB peripherals: mouse and keyboard only. I'm using an UE Boom 3 as an audio output
Any help would be very appreciated, thank you in advance.

PS: here is an idle report of Latencymon (SpeedStep/C-states off, XMP off)

Spoiler

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CONCLUSION
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Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:03:05 (h:mm:ss) on all processors.


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SYSTEM INFORMATION
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Computer name: CHANTU
OS version: Windows 11, 10.0, version 2009, build: 22621 (x64)
Hardware: System Product Name, ASUS
BIOS: 2602
CPU: GenuineIntel 12th Gen Intel(R) Core(TM) i7-12700
Logical processors: 20
Processor groups: 1
Processor group size: 20
RAM: 32509 MB total


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CPU SPEED
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Reported CPU speed (WMI): 210 MHz
Reported CPU speed (registry): 2112 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 37875,30
Average measured interrupt to process latency (µs): 26,865785

Highest measured interrupt to DPC latency (µs): 111,20
Average measured interrupt to DPC latency (µs): 5,314306


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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 1,222064
Driver with highest ISR routine execution time: Wdf01000.sys - Runtime de l’infrastructure de pilotes en mode noyau, Microsoft Corporation

Highest reported total ISR routine time (%): 0,000002
Driver with highest ISR total time: Wdf01000.sys - Runtime de l’infrastructure de pilotes en mode noyau, Microsoft Corporation

Total time spent in ISRs (%) 0,000002

ISR count (execution time <250 µs): 209
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


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REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 100,398201
Driver with highest DPC routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total DPC routine time (%): 0,000962
Driver with highest DPC total execution time: ntoskrnl.exe - NT Kernel & System, Microsoft Corporation

Total time spent in DPCs (%) 0,003733

DPC count (execution time <250 µs): 42923
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 0
DPC count (execution time 1000-2000 µs): 0
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0


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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: msmpeng.exe

Total number of hard pagefaults 3838
Hard pagefault count of hardest hit process: 853
Number of processes hit: 35


_________________________________________________________________________________________________________
PER CPU DATA
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CPU 0 Interrupt cycle time (s): 0,619828
CPU 0 ISR highest execution time (µs): 0,0
CPU 0 ISR total execution time (s): 0,0
CPU 0 ISR count: 0
CPU 0 DPC highest execution time (µs): 66,629261
CPU 0 DPC total execution time (s): 0,027959
CPU 0 DPC count: 11869
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CPU 1 Interrupt cycle time (s): 0,336654
CPU 1 ISR highest execution time (µs): 0,0
CPU 1 ISR total execution time (s): 0,0
CPU 1 ISR count: 0
CPU 1 DPC highest execution time (µs): 62,278883
CPU 1 DPC total execution time (s): 0,000308
CPU 1 DPC count: 141
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CPU 2 Interrupt cycle time (s): 0,204350
CPU 2 ISR highest execution time (µs): 0,0
CPU 2 ISR total execution time (s): 0,0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 12,075758
CPU 2 DPC total execution time (s): 0,000013
CPU 2 DPC count: 2
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CPU 3 Interrupt cycle time (s): 0,206883
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 0,0
CPU 3 DPC total execution time (s): 0,0
CPU 3 DPC count: 0
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CPU 4 Interrupt cycle time (s): 0,208365
CPU 4 ISR highest execution time (µs): 0,0
CPU 4 ISR total execution time (s): 0,0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 22,504261
CPU 4 DPC total execution time (s): 0,000614
CPU 4 DPC count: 324
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CPU 5 Interrupt cycle time (s): 0,211005
CPU 5 ISR highest execution time (µs): 0,0
CPU 5 ISR total execution time (s): 0,0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 20,380208
CPU 5 DPC total execution time (s): 0,000157
CPU 5 DPC count: 38
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CPU 6 Interrupt cycle time (s): 0,217783
CPU 6 ISR highest execution time (µs): 0,0
CPU 6 ISR total execution time (s): 0,0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 22,678504
CPU 6 DPC total execution time (s): 0,000272
CPU 6 DPC count: 90
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CPU 7 Interrupt cycle time (s): 0,226450
CPU 7 ISR highest execution time (µs): 0,0
CPU 7 ISR total execution time (s): 0,0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 15,327652
CPU 7 DPC total execution time (s): 0,000883
CPU 7 DPC count: 437
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CPU 8 Interrupt cycle time (s): 0,275043
CPU 8 ISR highest execution time (µs): 0,0
CPU 8 ISR total execution time (s): 0,0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 27,782670
CPU 8 DPC total execution time (s): 0,025035
CPU 8 DPC count: 8575
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CPU 9 Interrupt cycle time (s): 0,340729
CPU 9 ISR highest execution time (µs): 0,0
CPU 9 ISR total execution time (s): 0,0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 100,398201
CPU 9 DPC total execution time (s): 0,034939
CPU 9 DPC count: 8563
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CPU 10 Interrupt cycle time (s): 0,231246
CPU 10 ISR highest execution time (µs): 0,0
CPU 10 ISR total execution time (s): 0,0
CPU 10 ISR count: 0
CPU 10 DPC highest execution time (µs): 97,478220
CPU 10 DPC total execution time (s): 0,001479
CPU 10 DPC count: 512
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CPU 11 Interrupt cycle time (s): 0,226147
CPU 11 ISR highest execution time (µs): 0,0
CPU 11 ISR total execution time (s): 0,0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 14,609375
CPU 11 DPC total execution time (s): 0,000053
CPU 11 DPC count: 16
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CPU 12 Interrupt cycle time (s): 0,278549
CPU 12 ISR highest execution time (µs): 1,222064
CPU 12 ISR total execution time (s): 0,000090
CPU 12 ISR count: 209
CPU 12 DPC highest execution time (µs): 26,806345
CPU 12 DPC total execution time (s): 0,016750
CPU 12 DPC count: 4859
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CPU 13 Interrupt cycle time (s): 0,297190
CPU 13 ISR highest execution time (µs): 0,0
CPU 13 ISR total execution time (s): 0,0
CPU 13 ISR count: 0
CPU 13 DPC highest execution time (µs): 99,254261
CPU 13 DPC total execution time (s): 0,027487
CPU 13 DPC count: 7009
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CPU 14 Interrupt cycle time (s): 0,244035
CPU 14 ISR highest execution time (µs): 0,0
CPU 14 ISR total execution time (s): 0,0
CPU 14 ISR count: 0
CPU 14 DPC highest execution time (µs): 24,931818
CPU 14 DPC total execution time (s): 0,000375
CPU 14 DPC count: 109
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CPU 15 Interrupt cycle time (s): 0,244839
CPU 15 ISR highest execution time (µs): 0,0
CPU 15 ISR total execution time (s): 0,0
CPU 15 ISR count: 0
CPU 15 DPC highest execution time (µs): 14,006629
CPU 15 DPC total execution time (s): 0,000140
CPU 15 DPC count: 34
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CPU 16 Interrupt cycle time (s): 0,211344
CPU 16 ISR highest execution time (µs): 0,0
CPU 16 ISR total execution time (s): 0,0
CPU 16 ISR count: 0
CPU 16 DPC highest execution time (µs): 28,305398
CPU 16 DPC total execution time (s): 0,000589
CPU 16 DPC count: 109
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CPU 17 Interrupt cycle time (s): 0,209804
CPU 17 ISR highest execution time (µs): 0,0
CPU 17 ISR total execution time (s): 0,0
CPU 17 ISR count: 0
CPU 17 DPC highest execution time (µs): 30,374527
CPU 17 DPC total execution time (s): 0,000936
CPU 17 DPC count: 151
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CPU 18 Interrupt cycle time (s): 0,206015
CPU 18 ISR highest execution time (µs): 0,0
CPU 18 ISR total execution time (s): 0,0
CPU 18 ISR count: 0
CPU 18 DPC highest execution time (µs): 32,591383
CPU 18 DPC total execution time (s): 0,000204
CPU 18 DPC count: 47
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CPU 19 Interrupt cycle time (s): 0,206620
CPU 19 ISR highest execution time (µs): 0,0
CPU 19 ISR total execution time (s): 0,0
CPU 19 ISR count: 0
CPU 19 DPC highest execution time (µs): 19,747159
CPU 19 DPC total execution time (s): 0,000152
CPU 19 DPC count: 38
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[Fix_that_Glitch]

Have you run sfc /scannow?

 

[chantu]

Have you run sfc /scannow?

Hello, yes I did: it came clean.

 

[Fix_that_Glitch]

Is this a new behavior or is this a new build with this problem?

 

[chantu]

Is this a new behavior or is this a new build with this problem?

Got my motherboard back after sending it for repair a couple months ago for a ram slot issue. I was already noticing this behaviour prior to this though, but not that often, especially when gaming. The build is quite new actually, was not used much. I also did a fresh install of windows before sending it back.

 

[Fix_that_Glitch]

Does this occur if you turn off the Boom 3?

 

[chantu]

Does this occur if you turn off the Boom 3?

Sorry for the late response. Latencymon still shows up these high values even with the Boom 3 off.
I just tested with another audio output (still connected via BT): no stutters encountered so far, after using it for more that 10 hours (easily). Still high values on Latencymon though.

 

[Fix_that_Glitch]

Are your chipset drivers up to date? Glad to hear your stutters are gone. Do you use Armory Crate?

 

[chantu]

Are your chipset drivers up to date? Glad to hear your stutters are gone. Do you use Armory Crate?

Yes everything is up to date and I do not use armory crate. Will keep it updated if anything weird comes up again. Thanks for your availability.