Sound won't come from my friend's Windows 7 computer?

[dbryan94]

My friend is having an issue with her computer - there's no sound coming from it all. Her computer is one that runs on Windows 7. She's tried fixing it by going on Control Panel >> Troubleshooter >> Troubleshooting >> Hardware and Sound >> Troubleshoot audio playback but it won't work. She's also tried restarting it, but that won't work either.

How can she fix this? Her computer is a HP S5300UK with internal speakers.

 

[Reyaz123]

Look at the back of the pc. Is the speakers connected to the green circle shaped port? That is the correct one to plug the speakers in.

 

[profoundnoah]

How long has she owned this laptop? I would recommend downloading the latest sound drivers and see if that will help.