SP120 fans in 570x stopped working

Sep 2, 2018
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I recently bought the Corsair 570x, with 3 preinstalled sp120 fans. They were originally working, but do not work when plugged into commander pro, and have stopped working on the original hub. Through troubleshooting, the top two fans have flashed on then immediately turned off. Any help would be great!
 
Solution
Which one is it? Fan fails to spin or LED won't light up?

In any event, contact Corsair customer support and ask for a RMA,
link: https://support.corsair.com/

At best, you only need to return defective fans, at worst, you need to ship back the whole 570X case since fans came with it. Or if you don't want to deal with RMA process which includes good deal of waiting time, call it a loss and buy new replacement fans.

Btw, Corsair customer support is very friendly and they are eager to help out. I've dealt with Corsair on 2x occasions and at both times, my RMA was dealt fast and professionally.

Aeacus

Titan
Ambassador
Which one is it? Fan fails to spin or LED won't light up?

In any event, contact Corsair customer support and ask for a RMA,
link: https://support.corsair.com/

At best, you only need to return defective fans, at worst, you need to ship back the whole 570X case since fans came with it. Or if you don't want to deal with RMA process which includes good deal of waiting time, call it a loss and buy new replacement fans.

Btw, Corsair customer support is very friendly and they are eager to help out. I've dealt with Corsair on 2x occasions and at both times, my RMA was dealt fast and professionally.
 
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