Speakers are extremely quiet

[Lance_3]

I have the Edifier Luna Eclipse and a few months ago they became extremely quiet. Their max volume now is quieter than it use to be with the volume set at 20. There are no drivers to install fore these speakers. I have already reinstalled windows. Also I never turned the volume up past 30 so I don't see how it could have blown out. Both speakers work but they are EXTREMELY quiet.

 

[Mark RM]

are you sure they are still receiving power?

 

[Lance_3]

The speakers still produce sound so yes they are receiving power

 

[Mark RM]

True they are Bluetooth after all and something has to power that. Piss poor question on my part.

Have you tried pairing them with another device as a test?

 

[Lance_3]

I have them plugged into my computer directly they are not connected with bluetooth

 

[Mark RM]

If the built in amp wasn't working they would still get enough drive from the PC to power the speaks .... very very low.

 

[Lance_3]

Idk what the problem is. I dont even think mine are bluetooth. I have never connected them bluetooth and they ise to always work perfectly. Then one day i turn on my pc and its EXTREMELY quiet. Its so annoying and stupid. Makes me feel like i wasted $200

 

[Mark RM]

https://www.digitaltrends.com/pc-speaker-reviews/edifier-e25-luna-eclipse-review/

like these?

Or link me up

 

[Lance_3]

https://www.digitaltrends.com/pc-speaker-reviews/edifier-e25-luna-eclipse-review/

like these?

Or link me up

 

[Lance_3]

Those are my speakers but i have never connected them via bluetooth. I havent ever tried to either

 

[Mark RM]

In any case it's possible the power supply isn't doing it's job. hook them up to your phone and try it. if it's louder we'll look at settings on your PC.

 

[Lance_3]

Can you help me connect then via bluetooth. I want to see if that fixes it but they dont show up when i search for them via bluetooth

 

[Lance_3]

Even when hooked up to my phone it is still very quiet

 

[Mark RM]

stick to wired and let's see if they're working before we add something else to the mix.

if you're determined, they make a nice manual to read
http://cdn.ventmere.com/edifier-dev/uploads/user-manual/e25-manual.pdf

 

[Lance_3]

I have connected them via bluetooth on my phone but it makes no difference. On my pc when i try to use bluetooth they dont even show up. I read the maual that comes with the speakers. Theres nothing in there that helps

 

[Mark RM]

Then you''re looking at a broken pair of speakers, it's not a PC related issue.

I'm sorry it turned out like this.

 

[Lance_3]

But HOW is it the speakers??!!?! I barely used them and never turned them up loud. My life just sucks

 

[Mark RM]

Powered speakers like yours have power supplies attached to them. Like all electronics, stuff fails. If it's under warranty get it replaced, if they aren't buy a new power brick for them.

THE power supply details are printed right on the power brick, they're 10-15 bucks for a generic. Take a picture of the label and post it to Imgur or something and I'll link you one up.

 

[Lance_3]

Are you sure that would work?

 

[Mark RM]

Are you sure that would work?

Based on the symptoms you have given me this is the only diagnosis I can make. It is still possible the amp is fried inside the speakers (this is far less likely), however this step should be inexpensive and conclusive. It will work or won't, it won't make anything worse and I can guarantee that power adapters are easily matched up.

So your choice is to do nothing about it, or do something about it that's low cost.