Speakers Not Shown on Laptop (Only Headphones)

dekw04

Commendable
Oct 6, 2017
124
0
1,690
Hi.

I have a laptop that doesn't show the option to play audio through its speakers. When I left click on the sound icon in the lower right hand corner of my screen (on Windows 10) it says "Headphones (High Definition Audio Device), but it doesn't give me the option to play audio through the speakers it seems.

I've tried the troubleshooter, but it couldn't identify the problem.

I've also tried updating the laptop's drivers via the manufacturer's website, but that didn't work because it said that everything was already up-to-date so it did nothing.

I've tried Device Manger under "Sound, video and game controllers", but there too it doesn't say anything besides "High Definition Audio Device" which refers to the headphones, I believe.

The option to play audio through the speakers should be there, but it isn't.

Does anyone know how to make it so that audio can actually be played through this laptop's speakers?

The laptop in question is a Toshiba satellite M115-S3094.

Thank you.
 


I tried that, but unfortunately no option showed up. I wonder, if I reinstalled Windows 10, would it reinstall with the speakers working and showing up this time?

UPDATE: I reinstalled Windows 10, but that didn't work.
 


I tried uninstalling the driver and reinstalling it, but it doesn't work. So I think you are probably right that it's a hardware issue.