I can see an employee trying to talk him into getting a better phone up to certain point, but that line was crossed once he kept talking after the customer told him he'd already done his research. Of course, this is just one Sprint store, my brother switched to Sprint recently and said it's the best carrier he's ever had.
The problem is with sales people interjecting their own thoughts about platforms. These bias salespeople lose both face and the sale. Should this salesperson be fired? No, natural selection should be allowed to take place here... this salesperson will eventually be pushed out from lack of sales or just too many complaints..
In terms of the other side, just how big was this person? Sprint just like any other carrier cannot resell the phone as a new phone if the person decided he did not like it after a couple of days (ie, my finger are too big....)....
i honestly think the salesman had valid points. I know quite a few fat people who have told me a 3.5 inch screen is too small. Id say I have medium hands and i find it outrageously hard to use the tiny screen. if he dropped the phone its very possible hewould break it, the battery life has always been known to be "meh", and it is really tiny for someone used to a bigger screen.
would the guy have been just as offended if the salesguy had said, "you have big fingers"? some fat people take too much offense when someone acknowledges that theyre fat...
[citation][nom]dormantreign[/nom]Amazing, we need more reps like him. I do the same thing at wal-mart.[/citation]
If a person wants an iphone, let them have an iphone. Simply because you're a fanboy of some other brand doesn't mean you should push your stupidity onto others thinking its the "right choice" because you chose it.