Question SSD causes cpu temperature to go high

[Nategamer34]

I have a low end laptop from HP and I have messed around inside it some.

I originally went inside it because I noticed in HWMonitor that only when the SSD is being used (a game is loading, a program is loading) the cpu temperature skyrockets to 95 C within about 1-5 seconds at which point it downclocks itself and the fan turns on. So I thought I could solve that but I haven't figured out why that is happening. It's been that way since I bought the computer but I didn't realize until later. To clarify, when the SSD is not being used (a game is running but not a loading screen), the temperature stays around 75 C.

The second problem (which I'm pretty sure is not related to the first problem) is when I was messing around in the computer I disconnected this black tube thing that was connected to the laptop's major internal fan casing by glue. I have since figured out that the black tube is a temperature sensor for the CPU. If the black tube is touching the fan casing then when the CPU gets hot the fan turns on. If not, the fan doesnt turn on. So for now, since I don't have glue and don't know if I should use it, I screwed some loose fabric off the black tube into the screw hole to secure it.

So the three questions I have are (1) how do I stop the use of the SSD from making the CPU heat up to 95 (2) how do I re-secure the black tube thing and (3) (I may be able to figure this out through trial and error) where exactly is the black tube supposed to be touching?

If I can't get an answer on here, if I paid some technician to do it could I get it all fixed?

 

[Ralston18]

Maybe the problem was due to a failing or defective SSD.

What if HWMonitor was wrong or inaccurate for some reason?

= = = =

Update your post to include full HP laptop hardware specs and OS information.

Make, model, capacity, how full SSD?

Regarding:

"the cpu temperature skyrockets to 95 C within about 1-5 seconds at which point it downclocks itself and the fan turns on."

Consider that that may be the way it is all supposed to work.

You would want the fans to turn on and the system to downclock at high temperatures. Just to protect the CPU, SSD, and the laptop in general from overheating.

Nothing to be gained by overriding or otherwise circumventing protective features.

Messing around with the cooling and overall protective features does not address the real problem of why the CPU and SSD are getting hot in the first place. One clue is the common factor that downloading was taking place. Was that via battery or with the charger connected? How was the download being done: some app?

Many things are not made to be readily repaired - including laptops. Although some things can be repaired/replaced the repairs should not be attempted by most end users. All too easy, as you have discovered, to break and otherwise do more damage. Especially without the proper tools or technical references.

And further effort will likely make it all worse.

My recommendation is that you take the laptop to a locally trusted shop and determine if the shop can do more troubleshooting and apply a functional repair.

Be ready to pay if you really need to have the Envy working again and/or recover important data from it.

 

[Colif]

What model HP laptop is it? What CPU do you have? Sometimes ssd overload CPU

questions 2 & 3 might be better answered on the HP forums as someone there should know- https://h30434.www3.hp.com/t5/Notebooks/ct-p/Notebook

 

[Nategamer34]

Laptop model is HP 15 dy-2096nr

CPU is 11th gen intel core i5 1135G7

Windows 11 22H2

SSD is

Western Digital 500GB WD Blue SN570 NVMe

it's got 105 GB empty, but this problem existed when it was almost completely empty as well

Thank you guys so much for helping! OK. I have more information. I got everything internally so that the laptop is back to the way it was. The only thing that might have changed I mention later in this post.

So I determined that the reason the laptop CPU shoots to 95 Celsius during a loading screen or when loading something, is that loading is when the CPU is permitted to sustain turbo boosting to 4.2 ghz (which is the max boost). So basically any time the CPU is loading it is sustaining 4.2 ghz it goes to 95 C. It doesn't throttle as much when in a loading screen for some reason it stays at 4.2 ghz and it sits at 95 C.

That is my current understanding of what is going on. That's why it sounds convoluted. I'll look into it more.

Second thing is when in a game proper (not a loading screen) the CPU is throttling itself to stay below 80 C. Therefore it can't get above 2.8 ghz about.

So the cpu gets thermal throttled to stay at 2.8 ghz and the gpu is also getting throttled to not go over a certain percentage (varies by game though)

I don't know if there is anything that can be done about the throttling

Lastly, a more obvious question. I took the CPU cooling fan out and put it back in, so did I disturb the thermal paste and need to repaste? Normally you would but I don't know because the CPU fan is not actually covering the CPU I think. The CPU die itself is underneath another square black thing which I never removed and it is connected by a curved metal flat bar thing to the CPU fan.

I'm aware that this whole thing is pretty ridiculous because you probably expect me to just buy another PC, so if you want me to stop posting here I will.

But thank you to anyone who has answers.