Question SSD doesn't work on a specific laptop

[jhuju]

I recently replaced the drive of a laptop (Asus x540BA) with an SSD (Western Digital Green 480GB). With the new drive, the laptop sometimes boot normally, and sometimes it doesn't recognize the SSD; I'm sent to the bios, and the bios does not display the drive.

I tested the drive in 2 desktops and the drive works properly.
I tested the laptop by using a different SSD (Crucial CT275MX300SSD1) and everything works properly.

I want the Western Digital Green to work properly on the Asus x540BA laptop, can someone tell me what can I do to achieve this?

 

[Lutfij]

Asus x540BA

X540BA - Support

www.asus.com

Check to see if the laptop is pending any BIOS updates.

If other drives operate per usual but your WD drive is the one that's showing a hiccup it can be either;
1| The BIOS for your laptop doesn't like the drive
or
2| The drive is faulty/failing.

Out of curiosity, did you reinstall the OPS on the WD drive?

 

[jhuju]

Check to see if the laptop is pending any BIOS updates.

If other drives operate per usual but your WD drive is the one that's showing a hiccup it can be either;
1| The BIOS for your laptop doesn't like the drive
or
2| The drive is faulty/failing.

Out of curiosity, did you reinstall the OPS on the WD drive?

The laptop has the latest BIOS (version 306). I don't think the drive is failing it since I tested it a lot on 2 computers.

I did a clean Windows 11 install and installed all drivers. The laptop's original HDD drive had Windows 10.
I'm considering doing a clean install of Windows 10 or Windows 11 but without any driver.

 

[Bob.B]

The laptop has the latest BIOS (version 306). I don't think the drive is failing it since I tested it a lot on 2 computers.

I did a clean Windows 11 install and installed all drivers. The laptop's original HDD drive had Windows 10.
I'm considering doing a clean install of Windows 10 or Windows 11 but without any driver.

Guess.....do you have sata mode options in the bios.....ahci/raid/ide?

If so you might want to try flipping them.....test.

You may need to reinstall the os if you flip the mode.

 

[jhuju]

Guess.....do you have sata mode options in the bios.....ahci/raid/ide?

If so you might want to try flipping them.....test.

You may need to reinstall the os if you flip the mode.

I only have the AHCI option.

I just tested the drive in 2 other desktops and it worked properly. Then tested it once more in the laptop and had the same issue.

 

[brcisna11]

@jhuju
On your laptop,,,see what you have for UEFI entries. Delete all entries other than 'Windows Boot Manager'.
may have possibly,,, a rogue usb bootable stick entry in the UEFI. Just a guess.

 

[jhuju]

@jhuju
On your laptop,,,see what you have for UEFI entries. Delete all entries other than 'Windows Boot Manager'.
may have possibly,,, a rogue usb bootable stick entry in the UEFI. Just a guess.

When the error occurs the drive doesn't appear as a boot option. The BIOS doesn't even recognize there is a drive connected.

Check to see if the laptop is pending any BIOS updates.

If other drives operate per usual but your WD drive is the one that's showing a hiccup it can be either;
1| The BIOS for your laptop doesn't like the drive
or
2| The drive is faulty/failing.

Out of curiosity, did you reinstall the OPS on the WD drive?

I tried all the BIOS versions I could find (300, 301, 302, 303, 305 and 306), none of them worked. Also attempted a clean Windows 11 install and a Windows 10 install. Didn't work either.

I tested the drive in another desktop again and everything worked properly.
I also tested the laptop with another drive and everything worked properly.

I find this very odd. I guess my only solution is to buy another SSD of another brand.