Question SSD GOODRAM CX400 1Tb - 100% activity spikes and hult

Oct 20, 2019
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Hello. Recently bought that ssd and have problem with it. For example - after i copy\paste file on same ssd disk it will spike disk activity to 100% (in task manager) few times and while this spike takes place the whole disk is "busy". I filmed short video where i copy\paste a 4 gb file on same ssd disk to show you what im talking about -

View: https://youtu.be/M9mOXEz2mvQ


Also i tried that ssd on another pc, new sata cable, latest sata controller drivers - nothing helps.

Firmware of that ssd - SBFM61.3
And here is s.m.a.r.t -
 

Lutfij

Titan
Moderator
We're going to need more info. if this is a desktop, list specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

If this is a prebuilt desktop or laptop, include the make and model as well as the SKU to the system. You should also list the version of the OS and the version for your BIOS to the platform.
 
Oct 20, 2019
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We're going to need more info.
Here is AIDA report -
Code:
--------[ AIDA64 Engineer ]---------------------------------------------------------------------------------------------

    Version                                           AIDA64 v5.97.4600
    Benchmark Module                                  4.3.783-x64
    Homepage                                          http://www.aida64.com/
    Report Type                                       Report Wizard
    Computer                                          DESKTOP-U30I2T2
    Generator                                         eewww
    Operating System                                  Microsoft Windows 10 Pro 10.0.14393.105 (Win10 RS1)
    Date                                              2019-10-21
    Time                                              00:33


--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Computer Type                                     Компьютер с ACPI на базе x64
      Operating System                                  Microsoft Windows 10 Pro
      OS Service Pack                                   -
      Internet Explorer                                 11.103.14393.0 (IE 11.0.34)
      Edge                                              38.14393.0.0
      DirectX                                           DirectX 12.0
      Computer Name                                     DESKTOP-U30I2T2
      User Name                                         eewww
      Logon Domain                                      DESKTOP-U30I2T2
      Date / Time                                       2019-10-21 / 00:33

    Motherboard:
      CPU Type                                          DualCore Intel Core i3-6100, 3700 MHz (37 x 100)
      Motherboard Name                                  Asus H110M-K  (2 PCI-E x1, 1 PCI-E x16, 2 DDR4 DIMM, Audio, Video, Gigabit LAN)
      Motherboard Chipset                               Intel Sunrise Point H110, Intel Skylake-S
      System Memory                                     16320 MB  (DDR4 SDRAM)
      DIMM1: Crucial CT8G4DFS8213.C8FBD1                8 GB DDR4-2133 DDR4 SDRAM  (19-15-15-36 @ 1067 MHz)  (18-15-15-36 @ 1067 MHz)  (17-15-15-36 @ 1067 MHz)  (16-15-15-36 @ 1067 MHz)  (15-15-15-36 @ 1067 MHz)  (14-14-14-35 @ 1037 MHz)  (13-13-13-32 @ 962 MHz)  (12-12-12-30 @ 888 MHz)  (11-11-11-27 @ 814 MHz)  (10-10-10-25 @ 740 MHz)  (9-9-9-22 @ 666 MHz)
      DIMM3: Crucial CT8G4DFS8213.C8FBD1                8 GB DDR4-2133 DDR4 SDRAM  (19-15-15-36 @ 1067 MHz)  (18-15-15-36 @ 1067 MHz)  (17-15-15-36 @ 1067 MHz)  (16-15-15-36 @ 1067 MHz)  (15-15-15-36 @ 1067 MHz)  (14-14-14-35 @ 1037 MHz)  (13-13-13-32 @ 962 MHz)  (12-12-12-30 @ 888 MHz)  (11-11-11-27 @ 814 MHz)  (10-10-10-25 @ 740 MHz)  (9-9-9-22 @ 666 MHz)
      BIOS Type                                         AMI (05/20/2016)
      Communication Port                                Последовательный порт (COM1)

    Display:
      Video Adapter                                     NVIDIA GeForce GTX 1060 6GB  (6 GB)
      Video Adapter                                     NVIDIA GeForce GTX 1060 6GB  (6 GB)
      Video Adapter                                     NVIDIA GeForce GTX 1060 6GB  (6 GB)
      Video Adapter                                     NVIDIA GeForce GTX 1060 6GB  (6 GB)
      3D Accelerator                                    nVIDIA GeForce GTX 1060 6GB
      Monitor                                           Samsung SyncMaster 730B (Digital)  [17" LCD]  (HMDYC05464)

    Multimedia:
      Audio Adapter                                     nVIDIA HDMI/DP @ nVIDIA GP106 - High Definition Audio Controller
      Audio Adapter                                     Realtek ALC887 @ Intel Sunrise Point PCH - High Definition Audio Controller [D-1]

    Storage:
      IDE Controller                                    Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller
      Storage Controller                                DAEMON Tools Lite Virtual SCSI Bus
      Storage Controller                                Контроллер дискового пространства (Майкрософт)
      Disk Drive                                        GOODRAM  (447 GB)
      Disk Drive                                        SSDPR-CX400-01T  (953 GB)
      Optical Drive                                     HL-DT-ST DVDRAM GH20NS10  (DVD+R9:10x, DVD-R9:10x, DVD+RW:20x/8x, DVD-RW:20x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         446.6 GB (282.8 GB free)
      D: (NTFS)                                         953.7 GB (867.6 GB free)
      Total Size                                        1400.3 GB (1150.5 GB free)

    Input:
      Keyboard                                          Стандартная клавиатура PS/2
      Mouse                                             Microsoft USB IntelliMouse Explorer 3.0 мышь

    Network:
      Primary IP Address                                192.168.56.1
      Primary MAC Address                               00-97-00-A3-00-1B
      Network Adapter                                   Realtek PCIe GBE Family Controller  (192.168.1.21)
      Network Adapter                                   VirtualBox Host-Only Ethernet Adapter  (192.168.56.1)

    Peripherals:
      Printer                                           Samsung ML-1610 (USB001)
      USB3 Controller                                   Intel Sunrise Point PCH - USB 3.0 xHCI Controller [D-1]
      USB Device                                        Оборудование Майкрософт — USB-мышь

    DMI:
      DMI BIOS Vendor                                   American Megatrends Inc.
      DMI BIOS Version                                  1802
      DMI System Manufacturer                           System manufacturer
      DMI System Product                                System Product Name
      DMI System Version                                System Version
      DMI System Serial Number                          System Serial Number
      DMI System UUID                                   AD0B00E9-55AC338F-55153497-F6A3651B
      DMI Motherboard Manufacturer                      ASUSTeK COMPUTER INC.
      DMI Motherboard Product                           H110M-K
      DMI Motherboard Version                           Rev X.0x
      DMI Motherboard Serial Number                     160604250003655
      DMI Chassis Manufacturer                          Default string
      DMI Chassis Version                               Default string
      DMI Chassis Serial Number                         Default string
      DMI Chassis Asset Tag                             Default string
      DMI Chassis Type                                  Desktop Case

btw i have my system installed on goodram cx300 480 gb and it runs without such problems for 1.5 year/
 
Oct 20, 2019
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Are you using a ram cache software solution on the HDD?
No i have only 2 SSD - goodram CX300 480 gb on disk C: and goodram CX400 1024 gb on disk D:. And i have problem only with that CX400 ssd. I have no other cache disks, ram disks or something. And btw i have no HDD on my pc.
 
Well, I saw transfers of 200 MB/sec initially, gradually slowing to 100 MB/-70 MB/sec, and, if random file sizes, that might be quite normal...(as it was in Russian or similar, can't tell what was being read/or written to/from where to where....



Run CrystalDIskMark on the drive, and see how the sequential reads/writes look...(looks like a recording of CrystalDiskMark I saw on YOutube on a smaller CX400 unit showed 550+ MB/Sec sequential reads, assuming you have a recent, semi-modern SATA3 spec connection on your mainboard...

Naturally, during especially during large writes, we'd expect it to be at/near 100% busy during active file transfer operations...
 
Oct 20, 2019
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Naturally, during especially during large writes, we'd expect it to be at/near 100% busy during active file transfer operations...
Naturally, the problem is that the 100% disk load spikes comes right AFTER the file is already copied. Dont you watch on that task manager on my youtube video?

...(as it was in Russian or similar, can't tell what was being read/or written to/from where to where....
I filmed short video where i copy\paste a 4 gb file on same ssd disk to show you what im talking about -
Please read\watch careful what you trying to reply.
 
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When I do large copies tofrom one drive to another, WIndows file transfer /explorer shows it complete long before the job is fully/truly done, as the drive stays busy several more seconds...

Just because the data has been sent from WIndows' perspective (fancy file explorer GUI may be finished, etc.), but this does not mean it is quite yet fully copied/written....; cached data may still be actively being written, for instance...and new files possibly indexed, etc..

(I'd confirm write caching is enabled for the drives in question within device manager/storage/CX400/policies)

Does the drive seem to do well in CrystalDiskMark seqeuntial reads/writes?
 
Copying/pasting would quickly read the data into system RAM at warp speed, then resend it to the drive, first filling the cache of whatever size, which then drastically slows the transfers on large writes....

It almost seems as if you wish the writing could occur as fast as the reading? it can't and won't once file sizes exceeds the size of the write cache buffer.
 
Oct 20, 2019
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When I do large copies tofrom one drive to another, WIndows file transfer /explorer shows it complete long before the job is fully/truly done, as the drive stays busy several more seconds...
In my video at 0:44 the file finished its transfer. But after that there was 6! spikes of 100% disk load with disk fully busy. Finally this ended at 3:17 with last spike. IS IT NORMAL? Hust watche the full video and look at that task manager activity time graph...


Does the drive seem to do well in CrystalDiskMark seqeuntial reads/writes?


maybe we can help pick another drive if write speed is important?
Write speed is not important to me. The problem is that the ssd disk hults with these activity spikes for several minutes after file was copied.

Copying/pasting would quickly read the data into system RAM at warp speed, then resend it to the drive, first filling the cache of whatever size, which then drastically slows the transfers on large writes....
And again - write speed is not important to me. The problem is that the ssd disk hults with these activity spikes for several minutes after file was copied.
 

popatim

Titan
Moderator
As a test, copy those same 4GB back to the 300 but in a different folder and monitor your transfer again. I'm thinking it will do similar, just not as bad as the 400 since it has better write speed once it's internal cache is full.
 
'hults with these activity spikes for several minutes'

I did observe similar (near identical) activity within task manager copying to a conventional drive...

As someone else suggested, do the same experiment from within the OS drive...

You said the SSD exhibits the same behavior in another PC...

If you are convinced that the writes (including the task manager's displayed GUI activity) should not take several seconds to complete the writes, your next option is seeing if the behavior is any drastically different with a different SSD. Unless dealing with an SSD with no cache vs. an SSD w/ a large cache, I'd expect similar behavior.

Any time you are dealing with very large write operations, the drive slows drastically...(I'm only saying the true writes may only be complete once all that activity within task manager is done, not just when the little window of the transfer closes and makes it appear as though it is done.)

Good luck in your efforts. (If you drive is truly faulty, their webpage says they have a 3 year warranty....
https://www.goodram.com/en/products/ssd-cx400-sata-iii-25/

There might possibly be firmware updates available for that model, as well...
 
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Oct 20, 2019
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As a test, copy those same 4GB back to the 300 but in a different folder and monitor your transfer again.
As someone else suggested, do the same experiment from within the OS drive...

Ofcourse i done that couple of times on my disk C: that is SSD CX 300 480 gb. And there are NO spikes of 100% disk activity nor disk hult after file is copied.



Dont you see that this behavior of ssd (even cheapest ssd you can find) - isnt normal? Try to copy\paste some 4 gb file on your own ssd drive and look at task manager active disk graph - is it spikes for 3 minutes after file already copied? Is your ssd drive hults up to six times during that 3 minutes AFTER file was copied?

There might possibly be firmware updates available for that model, as well...
Well, that might be a great.. but there is not. Official goodram software for ssd "OPTIMUM SSD Tool" show no available firmware for this ssd. And i dont want to brick this ssd playing with some 3rd party software.
 
you either have a windows installation/configuration error (solved by reinstalling windows) or an actual hardware issue. others here have directed you to test that ssd in a different computer and see if it acts the same. if it does, it's faulty, if it's normal in another pc then your windows machine needs a reinstall or has other hardware issues.

you have to start testing and ruling things out.
 

popatim

Titan
Moderator
I would test but none of my SSD's are as slow as the Cx400 and I have 6 SSD's in my pc alone...

In your video, I noticed you copy from D: to D: . Does the same thing happen copying from C: to D: ?

Can you post a link to an as-ssd screenshot? The numbers in the top left will tell us if it's 4k aligned correctly.
Also of the drives policy tab in device manager> properties please so we can see the caching policy.
Lastly, lets see the size of the clusters/allocation units.
In Admin cmd prompt type in fsutil fsinfo ntfsinfo D: and show us that screenshot as well please.
 
Perhaps your SSD is actually faulty, then...

Get a new one (perhaps Goodram is not quite the same as Crucial or Samsung), swap it, and you will know.

(There is a firmware download tool at Goodram, but, the date of the last release seems to be Nov/Dec 2018; given your issues, I'd see if it would take the update, even to reflash it to the same version just as a refresh. Or, just RMA it and be done with it...)
 
Oct 20, 2019
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In your video, I noticed you copy from D: to D: . Does the same thing happen copying from C: to D: ?
yes
Can you post a link to an as-ssd screenshot? The numbers in the top left will tell us if it's 4k aligned correctly.
It is 4kb aligned -



Also of the drives policy tab in device manager> properties please so we can see the caching policy.


Lastly, lets see the size of the clusters/allocation units.

In Admin cmd prompt type in fsutil fsinfo ntfsinfo D:


Perhaps your SSD is actually faulty, then...
Thats we talking about. I sent the video with all info about my problem to goodram support 2 days ago and waiting for response.
 
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