Hi,
my friend got himself an SSD, a Samsung 850 Evo 250GB (2,5" version), but he's experiencing issues with it - he's trying to get it to work on Windows 10 Pro.
The device is visible both in UEFI and Device Manager, but not in Disk Management. It was working fine in a machine he bought the SSD with. Also, the device details shows the following error message:
"Device SCSI\Disk&Ven_Samsung&Prod_SSD_850_EVO_250G\5&399a7c98&0&040000 was not migrated due to partial or ambiguous match"
What we did to try and resolve the issue:
Hardware-wise:
- tried different SATA port on the motherboard
- tried different SATA cables
Software-wise:
- changed the SATA mode from AHCI to RAID and reverse
- installed the newest chipset driver
- uninstalled the device in Device Manager and installed it again
- installed the Samsung Magician to hopefully detect and hopefully configure the drive - software didn't detect it at all
The same issue perists regardless of the PC we used to troubleshoot it.
Any ideas what could we also try and do to resolve this?
my friend got himself an SSD, a Samsung 850 Evo 250GB (2,5" version), but he's experiencing issues with it - he's trying to get it to work on Windows 10 Pro.
The device is visible both in UEFI and Device Manager, but not in Disk Management. It was working fine in a machine he bought the SSD with. Also, the device details shows the following error message:
"Device SCSI\Disk&Ven_Samsung&Prod_SSD_850_EVO_250G\5&399a7c98&0&040000 was not migrated due to partial or ambiguous match"
What we did to try and resolve the issue:
Hardware-wise:
- tried different SATA port on the motherboard
- tried different SATA cables
Software-wise:
- changed the SATA mode from AHCI to RAID and reverse
- installed the newest chipset driver
- uninstalled the device in Device Manager and installed it again
- installed the Samsung Magician to hopefully detect and hopefully configure the drive - software didn't detect it at all
The same issue perists regardless of the PC we used to troubleshoot it.
Any ideas what could we also try and do to resolve this?