SSD not recognizable in Windows / Recognizable in BIOS / Cannot be mounted in Linux

[mihaajlovic]

Hi everyone,

I just recently had a windows 10 crash with "winload.efi" corrupted error and now I cannot boot my laptop. I tried literally everything to save my files from SSD but I cannot do it myself so I decided to ask here. Let me point a few things here:

• 
  - SSD is visible in my UEFI only BIOS
  - When I insert bootable Windows SSD is not recognized
  - When I boot Ubuntu without installing I see the SSD
  - Even see how much space left I have on it

The problem is, I cannot mount it. When I press mount, laptop freezes for a minute or so and when it unfreezes, the SSD is gone until I restart Ubuntu.

Can anyone help me with this, I really want to save my (around 15gb) files from this SSD, so I need something to recover files from Linux or without booting to Windows. After that, when I recover my files I can format it if it works, or buy a new one.

Thank you!

 

[AllanGH]

The partition that you are trying to mount is in an 'unclean' state, due to the crash and ungraceful exit.

Assuming that the partition you want to access is at /dev/sda3 (check that because that's not an assumption that is written in stone), you need to open a console session, elevate to root, and do

ntfsfix /dev/sda3

then try mounting the partition again.