Question SSD not showing up

[DoDooz]

Hey,
I just got my Samsung 870 Qvo 1tb ssd, I put it on the place my old HDD was (which connected still), but my SSD does not show up.
Its not in Disk Management or Samsung Magicial.

Not sure what can cause the problem here.
I use Windows 10

 

[USAFRet]

Hey,
I just got my Samsung 870 Qvo 1tb ssd, I put it on the place my old HDD was (which connected still), but my SSD does not show up.
Its not in Disk Management or Samsung Magicial.

Not sure what can cause the problem here.
I use Windows 10

Please give us a list of all the other parts in this system.

 

[DoDooz]

Please give us a list of all the other parts in this system.

AMD Ryzen 5 5600x
Asus TUF gaming B550-Plus
16gb RAM (crucial balisitx)
GTX 1660 ventus
Crucial P5 500gb (m.2 boot SSD)
Samsung 970 evo plus 1tb (m.2 ssd)
GX-750 power supply

Hope this was enough information

 

[USAFRet]

What port is this new drive connected to?

TUF GAMING B550-PLUS - Tech Specs｜Motherboards｜ASUS Global

Detailed specification of TUF GAMING B550-PLUS Tech Specsï¼CPU: AMD AM4 Socket for AMD Ryzen⢠5000 Series/ 5000 G-Series/ 4000 G-Series/ 3000 Series Desktop Processors *<br>* Refer to <a href="http://www.asus.com">www.asus.com</a> for CPU support listãCPU: AMD AM4 Socket for AMD Ryzen⢠5000...

www.asus.com

"M2_2 shares bandwidth with SATA6G_56. When M.2_2 is populated, SATA6G_56 will be disabled. "

 

[DoDooz]

Its in the slot where my old HDD in was (which works if I plug the cables from the new SSD to the HDD)
Im not sure what the name of this Sata slot is but its the one on the right, last row

 

[USAFRet]

Its in the slot where my old HDD in was (which works if I plug the cables from the new SSD to the HDD)
Im not sure what the name of this Sata slot is but its the one on the right, last row

Move the SATA data cable to a different port.

Is the SATA power cable connected?

 

[DoDooz]

Move the SATA data cable to a different port.

Is the SATA power cable connected?

Yep the 2 cables are connected, I just switched it to the HDD again and that one does still work.
Does it matter to which port I switch? The one above, to the left or?

 

[USAFRet]

Yep the 2 cables are connected, I just switched it to the HDD again and that one does still work.
Does it matter to which port I switch? The one above, to the left or?

Above...left...mean nothing.

The ports are labeled.
As above, #5 & 6 are disabled.

 

[DoDooz]

Above...left...mean nothing.

The ports are labeled.
As above, #5 & 6 are disabled.

I must have missed something, I do not know what the names are of the sata ports or how to find it out?
But it only makes sense that the port should work right? Since the same exact cable works with a HDD.

 

[USAFRet]

I must have missed something, I do not know what the names are of the sata ports or how to find it out?
But it only makes sense that the port should work right? Since the same exact cable works with a HDD.

The ports circled in RED are disabled.
Use any of the others.

 

[DoDooz]

The ports circled in RED are disabled.
Use any of the others.

The cable is not in one of these 2.

 

[USAFRet]

The cable is not in one of these 2.

Next up, look in Storage Spaces within Windows.

 

[DoDooz]

Next up, look in Storage Spaces within Windows.

This only shows my 970 evo, nothing else

 

[USAFRet]

This only shows my 970 evo, nothing else

hmm....don't suppose you have a different PC to check this with?

 

[DoDooz]

hmm....don't suppose you have a different PC to check this with?

Sadly not no.

 

[USAFRet]

Sadly not no.

So, to recap:

The HDD works, in whatever port.
The 870 does NOT work, even with the same cable in the same port.
Trying other ports (1-4) also does not work.

Correct?

 

[DoDooz]

So, to recap:

The HDD works, in whatever port.
The 870 does NOT work, even with the same cable in the same port.
Trying other ports (1-4) also does not work.

Correct?

That is correct yes

 

[USAFRet]

That is correct yes

I'm mostly out of ideas, except maybe a DOA.

Maybe someone else will chime in.

 

[DoDooz]

I'm mostly out of ideas, except maybe a DOA.

Maybe someone else will chime in.

Thanks a lot for the help, I hope someone can figure it out..

 

[PaulosK]

Thanks a lot for the help, I hope someone can figure it out..

can you find your ssd in the bios?

 

[DoDooz]

I highly doubt this, but I will check it out asap.