SSD slow when extracting files

[Thomas5020]

Hi all, my ssd is really slow when i extract files, does anyone know why? Most of the time, speeds are less than 10kb, and never more than 10mb.

Relevant PC specs:
i7-4790
16GB DDR3
SanDisk 240GB SSD
MSI Kaili mobo

 

[COLGeek]

What kind of archives (format) are you extracting files from? How large are these files (typically)? How full is your SSD? Do you also have a HDD installed?

 

[Thomas5020]

What kind of archives (format) are you extracting files from? How large are these files (typically)? How full is your SSD? Do you also have a HDD installed?

HI. The format that I'm extracting files from is as .zip and under rare circumstances a .rar. The files usually range from 20 to 300MB. The SSD is just over half full, I know that ssds slow down as they fill up but everything else is still extremely fast. I do have a Seagate hard drive installed but its not usually involved when I extract files.

 

[COLGeek]

If you extract a file on the HDD, how does it compare to the speed on the SSD?

Is your SATA mode set to AHCI (in your BIOS)?

 

[Thomas5020]

If you extract a file on the HDD, how does it compare to the speed on the SSD?

Is your SATA mode set to AHCI (in your BIOS)?

I've had a look and it is set to AHCI. I tried extracting a 220mb zips on the hard drive and it took less than a second, so I didn't even see the speed.

 

[COLGeek]

How is your SSD's health (check it with Sandisk's SSD Toolkit)?

http://kb.sandisk.com/app/answers/detail/a_id/9328/~/ssd-toolkit-support-information

 

[Thomas5020]

How is your SSD's health (check it with Sandisk's SSD Toolkit)?

http://kb.sandisk.com/app/answers/detail/a_id/9328/~/ssd-toolkit-support-information

Just installed it, SMART status pass. CrystalDiskInfo also shows the same thing.

 

[COLGeek]

This is an odd one. What anti-virus application are you using?

 

[Thomas5020]

This is an odd one. What anti-virus application are you using?

I'm using Norton Internet security. Now might also be a good time to point out that when I was extracting the file on the ssd originally twice I got unspecified errors that interrupted it, but the extraction continued if I pressed try again.

 

[COLGeek]

I am at a loss here. Let me ping some others to take a look.

 

[Darkbreeze]

Try a different SATA header on the motherboard, and make sure the drive is connected to a primary SATA header rather than a secondary one if there are multiple controllers on that motherboard. A lot of boards with secondary controllers have myriad problems with them, especially some of the older boards. Could be a bad SATA cable too. Make sure the most recent bios and chipset drivers are installed as outlined on the motherboard product page.

 

[COLGeek]

Are there any other performance issues with this rig?

 

[USAFRet]

How full is this drive?

 

[Thomas5020]

Are there any other performance issues with this rig?

Actually yes. On a tiny amount of games, my GTX970 sometimes randomly caps its performance according to what i found online which i tried to find what PerfCap 16 means.

 

[Thomas5020]

How full is this drive?

It currently has 110GB left.

 

[Thomas5020]

Try a different SATA header on the motherboard, and make sure the drive is connected to a primary SATA header rather than a secondary one if there are multiple controllers on that motherboard. A lot of boards with secondary controllers have myriad problems with them, especially some of the older boards. Could be a bad SATA cable too. Make sure the most recent bios and chipset drivers are installed as outlined on the motherboard product page.

Since the PC came with a hard drive and the ssd was added later, i'll swap the hard drive and ssd cables when i have the chance.

 

[Thomas5020]

Try a different SATA header on the motherboard, and make sure the drive is connected to a primary SATA header rather than a secondary one if there are multiple controllers on that motherboard. A lot of boards with secondary controllers have myriad problems with them, especially some of the older boards. Could be a bad SATA cable too. Make sure the most recent bios and chipset drivers are installed as outlined on the motherboard product page.

Hi again. I would follow your advice however, due to my case and the cable management it has caused, I am unable to access the SATA ports without loads of work to remove the graphics card and disconnecting many things. D:

 

[Darkbreeze]

Then I guess you're stuck with it transferring at speeds of almost zero. If it's not worth the time to you to do what it takes to try and resolve the problem, I don't know that it's worth the time for us to offer to help. Even if you can't necessarily get to one end of the SATA cable easily, you should be able to get to the other end and switch the cables around so that they still end up being connected to a different port. That won't eliminate the potential for it being a bad cable though, as that cable, if bad, will still be in play, but it might tell you something as some part of the behavior should change.

 

[Thomas5020]

Then I guess you're stuck with it transferring at speeds of almost zero. If it's not worth the time to you to do what it takes to try and resolve the problem, I don't know that it's worth the time for us to offer to help. Even if you can't necessarily get to one end of the SATA cable easily, you should be able to get to the other end and switch the cables around so that they still end up being connected to a different port. That won't eliminate the potential for it being a bad cable though, as that cable, if bad, will still be in play, but it might tell you something as some part of the behavior should change.

When i have some more time when I'm not working I'll see what I can do