Question SSD system freeze fake dead 100% usage

Feb 14, 2020
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Hi, everybody

My name's Mark, new here. First I need to apologize abt my poor English speaking, I'll try my best to describe my question, thanks.
I tried to watch the posts, but there are no people are like my symptom.



[Background]
CPU: I3 8350K
DisCard: GTX1060 6G
MBoard: ASUS B360M GAMING PLUS
RAM: VENGEANCE CORSAIR DDR4 8G 2400
Power: Huntkey Jumper 450b
Storge: Kingston SA400S37
System: windows 10 64bit



[Problem]
System freeze occasionally, 10s more or less. During the freeze, all windows are unavailable. Can't do anything. After the freeze all things get back to normal.
Task Manager shows the disk usage is 100%. In resources monitor, there's no I/O, but the highest active time is 100%.


(Sorry abt the pic is in Chinese, but it should be clear to see the problem)

The figure on the right of the window shows clearly, during the freeze, the blue line goes to the top and green line disappears.



[What I tried]
  1. Reinstall the system.
  2. Harddisk driver (ACHI , RST, etc)
  3. Shutdown mounts of services.
4.Edit the regedit many places(Sorry no idea what does it called).

None of above works.

5.I tried scan the disk health, the software shows that the disk is okay, but with some bad point/tunnel(There is no tunnel on a ssd I know it just shows).
Is this the hardware problem?

My laptop also has the same problem. Before last time's windows update, every time the computer freeze, I heard something start to spinning, very much like HDD(My laptop is ssd+hdd), and the log showed event error id10016.

[What I want to say]
I watched a lot of solutions on google but it's not working.
A useful solution will be very much appreciated.
Sorry abt my poor English speaking, again.

Thank you all.
 
update the BIOS of your motherboard

update the firmware of the Kingston SSD if available
check the SSD with the Kingston software tool

check the cabling of the SATA drive, replace SATA data connection

maybe the power supply is not getting the HDD to power up

disconnect the HDD, does the problem occur again or did it disappear?
 
Feb 14, 2020
4
0
10
0
update the BIOS of your motherboard

update the firmware of the Kingston SSD if available
check the SSD with the Kingston software tool

check the cabling of the SATA drive, replace SATA data connection

maybe the power supply is not getting the HDD to power up

disconnect the HDD, does the problem occur again or did it disappear?
Thank you for your reply.
I'll update my BIOS at once.

The firmware of the disk I'll also try.

About the hardware I'll try a new SATA cable.

The laptop recently is better, rare to see this symptom, but I'll check.

Thank you for your reply.
 

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