[SOLVED] SSD Won't be recognized unless power cable reconnected

[TeoFriendly]

Hi Friends.
I am getting Intermittent (once a week) BSODs. After i restart by using power button, the SSD (Intel) isn't recognised in BIOS so Windows won't boot.
Disconnecting AC cable and reconnecting it solves the issue. I tried disconnecting and reconnecting power cable of the SSD, this helped too.
Is it SSD failure ?
Regards.

 

[Satan-IR]

Welcome to the forums!

Please list your full system specifications including make and model of:
Power Supply:
Motherboard:
CPU:
RAM:
Graphics Card:
Storage:
Case:
OS:

Is this an M.2 drive or a SATA SSD? If SATA have you tried a different SATA power cable from PSU to SSD? Also if PSU is modular from another SATA power connector with a different cable? Of of non-modular a different set f SATA power cables coming out of the PSU?

 

[TeoFriendly]

Welcome to the forums!

Please list your full system specifications including make and model of:
Power Supply:
Motherboard:
CPU:
RAM:
Graphics Card:
Storage:
Case:
OS:

Is this an M.2 drive or a SATA SSD? If SATA have you tried a different SATA power cable from PSU to SSD? Also if PSU is modular from another SATA power connector with a different cable? Of of non-modular a different set f SATA power cables coming out of the PSU?

Thanks for reply.
Here is my DxDiag content:

 Operating System: Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
                 Language: English (Regional Setting: English)
      System Manufacturer: Gigabyte Technology Co., Ltd.
             System Model: GA-A75M-UD2H
                     BIOS: Award Modular BIOS v6.00PG (type: BIOS)
                Processor: AMD Athlon(tm) II X4 651 Quad-Core Processor (4 CPUs), ~3.0GHz
                   Memory: 16384MB RAM

It is Classic 2.5 SSD.
I have tried different Data cable with different slot on motherboard. But i am yet to test different power cable. i Will test it when the problem arises again in the future.
A Bad power cable may provide low volt/amp or interrupted power to SSD. But this would only be solved by changing the cable at the time of the failure to SSD recognition right?. If disconnecting and reconnecting AC cable of the PC solves the issue, May the mean that the issue is not at cable level but it is at SSD level ?
You are totally right, that i should try different power cable and make sure that it is not the culprit.
If the issue persist, i think SSD is the only culprit ?

 

[Satan-IR]

That's not full system spec though.

Yes it might be the drive itself. Also having to power cycle the system to make it function as it should also might be a PSU issue. What is make and model of your PSU and how old is it?

Although you don't seem to have any problem with POSTing and going into BIOS everytime you restart right? It just won't boot into Windows?

Yes it can be a drive issue. Can you test it in another machine? What does the drive SMART data (health) show? You can use HD Tune, HD Sentinel or CrystalDiskInfo to read SMART data from drive in Windows and upload a screenshot to imgur.com and post link here. A shot from disk management windos in Windows also would be helpful.

Do the BSODs drop minidump files? Can you upload a few somewhere and share links here? Did the BSODs and drive problems start happening after an even like power outage or sth like that?

 

[TeoFriendly]

PSU is about 15 Years old. But it is very powerful.
No issue with going into BIOS. i additionally have another Sata hard disk used as additional storage, no issue with its recognition.
The issue doesn't happen after power outrage etc.

Here is SMART records

https://imgur.com/Re7Wg4L

View: https://imgur.com/Re7Wg4L

 

[Satan-IR]

15 years is too long for any PSU really as they lose some of their capacity over the years. How much they lose depends on design and build quality.

That SMART seems OK except there's caution in front of end-to-end error. That can be caused by bad sectors/cells or because the drive gets too hot. How are the ambient temps like and inside the case?

You can check the drive by openning elevated Command Prompt. Type cmd in Windows run box and right click CMD and click Run as administrator and when it opens type this command "chkdsk /f /r" without quotes and hit enter and then Y for yes. This command will start scanning the drive and mark the bad sectors as unavailable, if there are any. Works for the HDD too, you can check that.

Might not also be a bad idea to change SATA data cable again. I would backup any imprtant data from this drive. If it's a drive issue it might fail anytime.