ssudbus.sys and ssudmdm.sys driver removal issues.

[Weathered]

Have an older desktop running Windows 11 and using Windows Defender. Memory integrity is turned off in Defender and can't turn on because of 4 incompatible drivers. 2 of them are the ssudbus.sys and ssudmdm.sys drivers. Those 2 have to do with samsung mobile device which I am not worried about, not sure how they got installed in first place. Don't recall ever hooking a samsung device to this computer. I went to delete them but can't find them anywhere. I have looked through device manager and task manager and they don't show up.

The other 2 are atikmpag.sys which have to do with video card driver, have not tried to do anything with those yet.

 

[hedwar2011]

To tackle the ATI driver, I would recommend downloading DDU from HERE, reboot to Safe Mode, run the program and remove any instances of the ATI drivers. That should alleviate that driver being an issue.

As for the Samsung mobile device drivers, you can try looking in Add or Remove Programs for it to be listed (it might be). If not, you could also try installing it using the driver found HERE and then uninstalling it via the previous step.

You can also check out these links where someone had similar issues previously:

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Question - Memory integrity can't be turned on

In Microsoft Defender, I get a message telling me memory integrity is turned off. I try to turn it on and it says I can't because of incompatible drivers. There are 2 of them, lvrs64.sys and lvuvc64.sys. According to google search, both have to do with a logitech webcam. But I have not had a...

forums.tomshardware.com

EDIT #1:
Found another that might prove beneficial:

Reddit - Dive into anything

www.reddit.com

 

[Weathered]

To tackle the ATI driver, I would recommend downloading DDU from HERE, reboot to Safe Mode, run the program and remove any instances of the ATI drivers. That should alleviate that driver being an issue.

As for the Samsung mobile device drivers, you can try looking in Add or Remove Programs for it to be listed (it might be). If not, you could also try installing it using the driver found HERE and then uninstalling it via the previous step.

You can also check out these links where someone had similar issues previously:

Redirecting

Question - Memory integrity can't be turned on

In Microsoft Defender, I get a message telling me memory integrity is turned off. I try to turn it on and it says I can't because of incompatible drivers. There are 2 of them, lvrs64.sys and lvuvc64.sys. According to google search, both have to do with a logitech webcam. But I have not had a...

forums.tomshardware.com

EDIT #1:
Found another that might prove beneficial:

Reddit - Dive into anything

www.reddit.com

I got the 2 ssud drivers removed by installing the Samsung driver then removing it.

Went to remove the 2 ati drivers and having trouble booting into safe mode. When I get to the screen where I select safe mode, it's like the keyboard is not working. I press 4 for safe mode but nothing happens when I press 4 even after letting it sit there for a minute. I tried other options as well and nothing happens.

EDIT: The keyboard wasn't working, it was disabled in bios for some reason. Enabled it along with mouse and uninstalled the gpu drivers using DDU and was able to enable memory integrity.

Thanks for the help.

 

[hedwar2011]

Are you using a wireless keyboard? It doesn't happen often but it could have nixed the driver for the wireless keyboard when entering Safe Mode depending on who the manufacturer of the keyboard is.

Worse case scenario, boot back into normal mode, and search the System32 and the System32\drivers folder for those two ATI files and see if it finds them.

 

[Weathered]

Are you using a wireless keyboard? It doesn't happen often but it could have nixed the driver for the wireless keyboard when entering Safe Mode depending on who the manufacturer of the keyboard is.

Worse case scenario, boot back into normal mode, and search the System32 and the System32\drivers folder for those two ATI files and see if it finds them.

It is a wired keyboard. I got the gpu driver uninstalled under safe mode which allowed memory integrity to turn back on. Now the issue is windows can't install the gpu driver because of memory integrity being on. I was going to try and install it manually but can't find my gpu listed on amd's site. It is a ATI Radeon 5800. I seen 5700, 5600 but no 5800 gpu listed, looked under legacy as well.

Looks like my options are just use the basic driver which I don't care for how it looks, turn memory integrity off so windows can install the driver or put a newer card in which I am not sure if that will guarantee that will work either.

 

[hedwar2011]

Try getting the driver from this site:

https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-radeon-hd-5000-series/ati-radeon-hd-5870

I know it says it's the 5870 but it's the same class.

 

[Weathered]

Try getting the driver from this site:

https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-radeon-hd-5000-series/ati-radeon-hd-5870

I know it says it's the 5870 but it's the same class.

I will try that. I noticed Windows 11 is not on the list, would it make any difference if I select Windows 10?

EDIT: I installed the Windows 10 64bit version and it did install but seems like nothing has changed. Windows still recommending 1024x768 resolution when it should be 1920x1080.

Tried updating driver software for gpu in device manager and it starts installing but will eventually stop and a message comes up saying driver can't load on this device. That driver is the one that was preventing me from turning memory integrity on in Defender.

 

[Colif]

unlikely to find a windows 10/11 driver for a GPU released in 2009 that doesn't give that error.

if you have win 11 on there and only thing that is problem is defender, use another AV?

this might work instead - https://www.bitdefender.com.au/solutions/free

 

[hedwar2011]

Like @Colif mentioned, it might be time to look at alternatives.

 

[Weathered]

I installed Bitdefender and am doing the 30 day trial for total security. GPU driver still didn't want to install. I had to turn off memory integrity in windows defender, soon as I did that and restarted, gpu driver installed fine.

Is it a big deal having memory integrity turned off even with bitdefender installed?

 

[hedwar2011]

No, mine has been disabled for several years now.