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Question Stability issues with new Ryzen 7 3800x and asrock x570m pro4 upgrade

Apr 25, 2020
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I just recently upgraded my setup from i5 6600k to a Ryzen 7 3800x and Asrock X570M pro4 and cannot stop having stability issues no matter what is done. my setup is: ASUS GTX 1080, Samsung SSD 850 Evo 250gb (operating system), seagate barracuda 1TB harddrive(game library), corsair 850watt 80 PLUS Bronze power supply, G.Skill NT series 16GB (2x8GB) 288-pin DDR4 2400mhz, x570m pro4 asrock motherboard and ryzen 7 3800x cooled with a cooler master liquid lite ML240L AIO. Windows 10 64 bit home

After putting together i installed windows and updated all drivers with no problems but then randomly after almost a day i notice random crashes. The crashes seem to only happen when I am NOT under any kind of load on the system. I know this because i tried stress testing everything with no crashes at all but once i end the stress test and do something basic like surf the internet or open or close simple software i get crashes. It never crashes in the middle of working on anything or gaming.

For example today's case, Turned my computer on from sleep mode and opened up COD MW and played for almost an hour while also watching a twitch stream on a second monitor, fps around 130+ no stuttering and twitch stream ran perfectly and was easily able to switch between the 2. Switched from COD to League of legends and same thing awsome fps and not issues at all. I then shut down the gaming and stream and just go to amazon and i crash. The first crash was page access error then it kept crashing on startup saying Memory_management error until i finally got it to startup again then used it for a while similarly to before and the cycle of crashing began again after doing simple tasks. I notice that 9/10 the crashes are memory management errors.

I have tried everything to trouble shoot i have fresh installed windows several times, run memtest86 with no errors 4 passes, i have run windows memory check tools with no errors, stressed test with prime 95 ran cinebench etc. no crashes during any stress tests no errors and no bad scores everything works fine until i lower the load to almost idle and then i usually crash with typically a memory managment error.

The only thing i can think of is a memory issue becuase my memory is not on the QVL but im not sure that makes a huge difference and am working to try to get new memory. I have turned on and off XMP and tried to under clock my memory speed and increase voltage and vice versa with no changes to behavior, upgraded my bios and made sure everything important was installed and still ahve crashes. Is my board or CPU DOA, is my memory bad or could it be software related?
 
Apr 25, 2020
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Ryzen 7 3800x supports 3200MHz memory out -of-the-box.
Ive seen builds with much slower memory and on there QVL there is slower memory approved why would it matter if mine isnt stock 3200MHz? The memory im getting is 3000MHz Fury thats on there DVL should i get different memory?
 
May 6, 2020
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I just got the ASRock X570M Pro 4 yesterday and what I'm currently fighting might also be your issue.

This mobo is pretty good in terms of stability but it is extremely poor in terms of RAM configuration.

I recommend you lean on setting XMP off (well AUTO is what i see in the bios), Upgrade BIOS to latest STABLE version and then use DRAM Calculator for Ryzen 1.7.0 with Thaiphoon Burner to get a safe configuration of your RAM.

From what i can tell, in my case the mobo isn't setting proper timings and questionable voltages, so I can run a stable system at 2133MHZ but XMP or predefined Timings crashes my rig (when i can start it). I also have a non QVL memory (Corsair RGB PRO 16gbx2 3200MHz). I managed to also get a manual stable memory configuration at 2800MHz but nothing higher yet. (work in progress)

Course, if you're getting new memory, just load bios default values and increase DRAM Voltage to 1.35v and that should be stable (with less performance).

One last thing, did you check for temperatures overall?

Good luck!
 

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