Question Staggering of videos after installing new graphics card

[tobi6000]

So, i just upgraded my graphics card and ever since when watching videos (twitch, youtube etc.) they stagger. Nothing with audio but the shown image gets wonky. Nvidia GeForce Experience says that my drivers are up to date. I also had to go from a VGA cable to a HDMI. Any ideas to fix this?





Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 6700 @ 3.40GHz 60 °C
Skylake 14nm Technology
RAM
24,0GB Dual-Channel Unknown @ 1063MHz (15-15-15-36)
Motherboard
Acer Predator G3-710 (U3E1) 42 °C
Graphics
VX238 (1920x1080@60Hz)
2047MB NVIDIA GeForce RTX 2060 (MSI) 57 °C
Unknown (Undefined)
ForceWare version: 430.86
SLI Disabled
Storage
119GB LITEON CV1-8B128 (SATA (SSD))
931GB Western Digital WDC WD10EZEX-21WN4A0 (SATA ) 47 °C
Optical Drives
HL-DT-ST DVDRAM GHD0N
Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

 

[jimmysmitty]

What GPU did you have prior to this?

Did you do a clean install of the drivers?

Try using a different HDMI cable?

 

[tobi6000]

What GPU did you have prior to this?

Did you do a clean install of the drivers?

Try using a different HDMI cable?

Whats a clean install?
will try another cable and i had an GTX 970

 

[jimmysmitty]

Clean install is when you remove the old drivers and install them fresh with the new GPU. nVidias driver install has an option and does a decent job but the best solution is a program called DDU which will remove everything related to the GPU.

Even if you use the same manufacture the odds are there could be issues and its best to remove the drivers completely and install them fresh when swapping out a GPU.

 

[Deleted member 2731765]

He meant to say you need to re-install your GPU drivers, by using this DDU tool:: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

What's the make and MODEL number of your PSU ??

 

[tobi6000]

Clean install is when you remove the old drivers and install them fresh with the new GPU. nVidias driver install has an option and does a decent job but the best solution is a program called DDU which will remove everything related to the GPU.

Even if you use the same manufacture the odds are there could be issues and its best to remove the drivers completely and install them fresh when swapping out a GPU.

Is this "safe" to do? i'm not that tech savvy

 

[jimmysmitty]

Its absolutely safe to do. I and many others here have done and recommend it. Windows itself has a basic driver that when you reboot will be in place.

I wouldn't ever recommend it if it wasn't "safe" to do.

 

[tobi6000]

Its absolutely safe to do. I and many others here have done and recommend it. Windows itself has a basic driver that when you reboot will be in place.

I wouldn't ever recommend it if it wasn't "safe" to do.

if this uninstalls it, how do i re-install the drivers?

 

[Deleted member 2731765]

Try to manually download/update the GPU drivers directly from NVIDIA's website: https://www.nvidia.com/Download/index.aspx

 

[jimmysmitty]

^From the link MM posted. Once you use DDU to uninstall you will reboot and after the reboot download and install the latest nVidia driver for your GPU.

Then test videos to see how they perform.

 

[tobi6000]

okay, thx guys I'll try it

 

[tobi6000]

I think it worked! you the best guys!