Hello,
I have a HP Pavilion laptop that was upgraded to 10 (it originally had 8.0)...at least it attempted the process. Now, upon start up, it shows a screen with the choice to load Windows 10 or factory reset. If reset is chosen it goes through the motions but does not reset. It is in a constant loop. I changed the boot order in order to run diagnostics including possibly wiping clean and reinstalling the original software...but it will not boot from a CD except for a Windows cd. I know all of my bootable cds work, so I am really baffled. Any ideas on anything I may have missed?
I have a HP Pavilion laptop that was upgraded to 10 (it originally had 8.0)...at least it attempted the process. Now, upon start up, it shows a screen with the choice to load Windows 10 or factory reset. If reset is chosen it goes through the motions but does not reset. It is in a constant loop. I changed the boot order in order to run diagnostics including possibly wiping clean and reinstalling the original software...but it will not boot from a CD except for a Windows cd. I know all of my bootable cds work, so I am really baffled. Any ideas on anything I may have missed?