Question Startup error - windows cannot access the specified device or path microsoft.your.phone.[version]

[M1ckr1ck]

My Windows 10 pc has been giving the error "windows cannot access the specified device or path microsoft.your.phone.[version]" on startup. My network file locations script and email client will not load until the error box has been closed.

I've tried changing ownership of the folder and enclosed files to my own account, system, and administrators, but this makes no difference. The "your.phone" folder is part of the Windows Phone Links app. I've checked the startup programs in Task Manager, and it is not listed to auto start there.

 

[Colif]

I would try this and see if it helps

right click start button

choose powershell (admin)

copy/paste this command into window:

Repair-WindowsImage -Online -RestoreHealth

and press enter

Then type SFC /scannow

and press enter

Restart PC if SFC fixes any files as some fixes require a restart to be implemented

First command repairs the files SFC uses to clean files, and SFC fixes system files

SFC = System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11

 

[M1ckr1ck]

I would try this and see if it helps
...

Thanks for replying. Unfortunately that hasn't helped. SFC did find and repair some corrupted files though. So not a completely futile exercise.

 

[Colif]

Have you run an anti virus scan or looked for malware? Its one common cause of errors relating to paths being wrong

could try running the windows store
open library
click get updates
there was a new version of app released in 17 Aug. Perhaps you are missing it

a few other choices - https://www.makeuseof.com/windows-system-cannot-find-the-path-specified-error-fix/