Steelseries Apex/cant identify usb device

[RRDanne]

I have a Steelseries Apex keyboard and a Steelseries Rival mouse. The mouse will work, but the computer will not find the KB :-( I have installed and reinstalled Steelseries Engine3 but it wont get the proper driver so it just says it cant identify the device connected to the usb port. I had it live once, had both the mouse and the KB in Engine but it wanted me to update the firmware for the KB, after that I cant get it going again. Same problem all the time, cant find the device on the usb port. Tested all ports on the comp...

 

[Joseph DeGarmo]

Try downloading and installing SteelSeries Engine 2 from the manufacturer website. Steelseries Engine 3 is a buggy pile of crap; it will often not load at Windows startup with my Sensai RAW mouse connected. Installing the older software fixed the problem. I had to do that on both my OS's.

https://steelseries.com/downloads

 

[RRDanne]

I will try when I get the chance (not my comp) but thx for your help. Will leave a answer as soon as I have tried that 🙂