Question Stop Code - Memory Management BSOD followed by a Video Scheduler Internal Error BSOD on Win11. What do I do?

James_623

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Jun 20, 2017
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First, I got the Memory Management BSOD, so I simply loaded a restore point from the past. After the restore point and getting booted up again, I almost instantly got the Video Scheduler Internal Error. The PC would boot up, but not give me any time at all to do anything before crashing again.

I keep all of my important files backed up in cloud storage and/or on a DAS. I disconnected the DAS and logged out of cloud services, and proceeded to completely reset the computer, getting rid of everything on the C drive.

Since I reset the computer, I have set it to run a full system scan with Windows Defender (for good measure; I have no clue if it will actually help my issues) but I had to leave for work shortly after and it said that the full scan was going to take like 5 hours.

Before I left home, I temporarily set my power settings to never turn off the PC and to nevee turn turn off the monitor. My rationale was that if I come home and the computer is asking me to sign in, then clearly it crashed at some point during the day while I was gone.

If these issues somehow still persist when I get home, what can I do to address them? I didn't have much time at all after the back to back different BSODs happened before I had to leave for work.

I very much appreciate any advice and am open to answering any questions that I am able to. My level of technical proficiency is obviously not the most advanced.
 
Can you please download and run the SysnativeBSODCollectionApp and upload the resulting zip file to a cloud service with a link to it here. The SysnativeBSODCollectionApp collects all the troubleshooting data we're likely to need. It DOES NOT collect any personally identifying data. It's used by several highly respected Windows help forums (including this one). I'm a senior BSOD analyst on the Sysnative forum where this tool came from, so I know it to be safe.

You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that here.