[SOLVED] Stop code: MEMORY_MANAGEMENT BSOD when gaming

T44v1

Honorable
Sep 10, 2019
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10,540
Hello,

My computer has a number of issues that I believe to stem from a singular problem. First, when I play any computer game other than League of Legends, then after about 5-10 minutes my computer crashes into a BSOD, displaying a stop code: MEMORY_MANAGEMENT error. Second, when downloading a game in Steam, updating my graphics drivers, etc, from time to time my computer will hang up in a way, where i can move my mouse and highlight a single tab in Chrome, but clicking will not do anything. After a minute or so, the hangup will end, only to return after a couple more minutes. Thirdly, sometimes when I attempt to put my PC to sleep, it will hangup on the black screen after closing all programs. I have to restart my PC after this if I want to actually put my PC to sleep. Lastly, every couple of days my PC randomly restarts itself.

My system specs are as follows:

Operating System
Windows 10 Pro 64-bit

CPU
Intel Core i7 960 @ 3.20GHz
Bloomfield 45nm Technology

RAM
12.0GB Triple-Channel DDR3 @ 539MHz (6-7-7-19)

Motherboard
Gigabyte Technology Co. Ltd. X58A-UD5 (Socket 1366)

Graphics
23MP65 (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1070 (MSI)

Storage
238GB Samsung SSD 840 PRO Series ATA Device (SATA (SSD))
111GB KINGSTON SHFS37A120G SCSI Disk Device (SATA-2 (SSD))

Audio
NVIDIA High Definition Audio


Using the Windows Memory Diagnostic Tool I found no errors.
Using the chkdsk command did not help.
I had to use an older version of memtest86 (4.3.7 if I recall correctly), since my system does not support UEFI. I ran it for over 2 hours and found no RAM errors.
System restore hasn't helped either.

Considering that my motherboard is rather old (over 8 years) I presume the fault lies there, but I'm not sure .

Any ideas?
 
Solution
So no obvious drivers listed in the stack text.

Normally I look at older drivers to be problem, especially given you have issues with sleep. That is typical of drivers not written for win 10. So any driver prior to July 2016 is suspect. That is half the drivers on your system

Jun 15 2009 pwdrvio.sys MiniTool Partition Wizard https://www.partitionwizard.com/
Sep 17 2012 jraid.sys JMicron RAID driver http://www.jmicron.com/
Oct 11 2013 mv91cons.sys Marvell 91xx Confige Device driver
Mar 31 2015 HWiNFO64A.SYS HWiNFO AMD64 Kernel driver https://www.hwinfo.com/
Jan 20 2016 mvs91xx.sys Marvell Magni Windows driver (Marvell Semiconductor, Inc.)
Jan 20 2016 mvxxmm.sys Marvell Aux NV Bridge...
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem
 
Hi, I ran the dump file through the debugger and got the following information: https://chorialmission.htmlpasta.com/

File information:041320-9718-01.dmp (Apr 13 2020 - 09:00:38)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:Unknown_Image (Process: MemCompression)
Uptime:0 Day(s), 0 Hour(s), 09 Min(s), and 14 Sec(s)

Possible Motherboard page: https://www.gigabyte.com/us/Motherboard/GA-X58A-UD5-rev-20/support#dl
I believe you have Revision 2 of the motherboard because you have BIOS version FA installed (and it's not available for Revision 1 of the motherboard). If I'm correct, there is BIOS update available for you. Version FD is the latest stable version and there's 2 additional Beta BIOSes which you should probably not use. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 
So no obvious drivers listed in the stack text.

Normally I look at older drivers to be problem, especially given you have issues with sleep. That is typical of drivers not written for win 10. So any driver prior to July 2016 is suspect. That is half the drivers on your system

Jun 15 2009 pwdrvio.sys MiniTool Partition Wizard https://www.partitionwizard.com/
Sep 17 2012 jraid.sys JMicron RAID driver http://www.jmicron.com/
Oct 11 2013 mv91cons.sys Marvell 91xx Confige Device driver
Mar 31 2015 HWiNFO64A.SYS HWiNFO AMD64 Kernel driver https://www.hwinfo.com/
Jan 20 2016 mvs91xx.sys Marvell Magni Windows driver (Marvell Semiconductor, Inc.)
Jan 20 2016 mvxxmm.sys Marvell Aux NV Bridge driver http://www.marvell.com/

so I would remove any of those you don't need. Or upgrade them if you can.
Note: HWINFO file should be okay.

Tried running Samsung Magician on the ssd?
Partition wizard is 11 years old?

I don't think updating BIOS will fix it, if the parts have been in PC for years, its not going to be the BIOS. If you ever get a SSD bigger than 2tb you would need to grab the first beta.

could try older Nvidia drivers, the newest isn't often ideal on 10 series cards.
 
Solution
Well, after a period of nothing working I decided to do a full format and reinstall of Windows on my PC. Now, i've ran a computer game for over two hours with no crashing and all the other problems seem to be gone as well. Seems like the issue did lie in driver conflicts. Thanks for the help