STOP errors while trying to install XP

[dlauver]

I'm putting together a new build and running into a lot of problems installing XP Pro. I can load BIOS and change boot order and mess around with fan speeds. When the XP disk tries formatting the HDD I get a STOP error 0x00000024. Microsoft tech net lists this error as corruption in the NTFS file system.

My question is can I fix this through some low level formatting program, or do I need to return the drive? So far no answer from WD tech support.

Thanks.


My system:
e6750
Abit IP35 Pro
2 x 1GB crucial ballistix PC6400
WD 500gb
evga 8800gt
samsung DVDRW
zalman 9700
antec 900
OCZ gamexstream 600w

 

[sturm]

Do you have any other drive you can do a test install on?
Or maybe take your drive and install it in another computer and format?

 

[dlauver]

Unfortunately no. I'm upgrading from a very old PIII system and that system doesn't support SATA. I could use one of the PATA drives from the old computer and try a test install, but I don't have the data backed up at the moment.

 

[sturm]

Definitly back up your data if you do anything with the old drive. Be sure to post back your results.

 

[dlauver]

Yea, I will.

I don't really have a good back up option right now other than a bunch of DVD's so I'll probably talk to WD support and see what they say. Some people I've talked to say RMA.

I'll post the resolution.

 

[pat mcgroin]

Here is a good place to start http://support.microsoft.com/kb/228888
I didnt read it all but it talks of NTFS formatting

 

[dlauver]

Finally. I'm up an running.

The problem was not with the drive. It was was with my version of WinXP. I was trying to install a pre-sp1 version of XP on a 500GB drive. I knew that this version had limitation on the size of hard drive it would recognize, but I thought setting a partition below this limit would allow XP to be installed anyway. I guess not.

I ran WD Data Lifeguard Tools and the drive came back clean. So I slipstreamed SP2 with my XP install disk and that seemed to take care of everything.

What a pain, but everything seems to be running smoothly so far (fingers crossed). Thanks for you input. As a first time builder I appreciated the help.