[SOLVED] Storage Spaces/Drive Failure

Psyonico

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Nov 15, 2020
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Hi,

I have 2 hard drives in mirror mode in a Storage Space, one of which I believe died/is dying (showing 0 bytes of total disk space in Diskpart). The other disk is now showing as not initialized in Windows, when I tried to initialize it, I got an I/O error. I've done a bunch of searching and didn't find anything like this happening anywhere else. I've tried an MBR Recovery using AOMEI Partition Assistant, but that doesn't seem to have done anything. I've also tried doing a Partition Recovery using the same software and it just sits at "scanning" and 0% complete.

I've resigned to re-buying one hard drive, and I have back ups of all of the data that was on there (thankfully), I'm just hoping I don't have to buy 2 new hard drives. Any suggestions on things I could try to get this drive initiated again?

Thanks
 
Solution
Storage spaces and raid configured in BIOS are completely different things. Storage spaces is software raid. BIOS raid - hardware.
So - there were 2x 16TB drives ? What make/model name of drives?

Try cleaning the drive. Then repartition and reformat it.
diskpart
list disk
select disk 0
clean
convert gpt
create partition primary
format fs=ntfs quick
assign letter=F
exit
When you say mirror mode, you're referring to the drives being in RAID 1, correct? If so, if the second drive that is showing to be inactive or glitchy then I'd ask you to move the working drive into an enclosure and see if that drive is recognized and accessible(without any formatting) on a donor system.
 
I have 2 hard drives in mirror mode in a Storage Space, one of which I believe died/is dying (showing 0 bytes of total disk space in Diskpart).
The other disk is now showing as not initialized in Windows, when I tried to initialize it, I got an I/O error.
Can you show screenshots from Storage Spaces and Disk Management?
(upload to imgur.com and post link)

I'd suspect those drives to be in raid 0 mode (not mirror mode).

Remove them from storage spaces first. Repartition, reformat remaining working drive. Replace failed one.
 
See below screenshots... I've disconnected the failed drive from the SATA port, which is why you aren't seeing that in there. Storage Spaces isn't showing anything... I originally thought that it was because I had set it up as hardware RAID through my BIOS, but when I looked in there, I was set to AHCI mode, not RAID, so I'm wondering if Storage Spaces doesn't show anything because neither of the drives are there?
o1lZjpW.png


J1Sc9OX.png
 
Storage spaces and raid configured in BIOS are completely different things. Storage spaces is software raid. BIOS raid - hardware.
So - there were 2x 16TB drives ? What make/model name of drives?

Try cleaning the drive. Then repartition and reformat it.
diskpart
list disk
select disk 0
clean
convert gpt
create partition primary
format fs=ntfs quick
assign letter=F
exit
 
Solution
The drives are both Seagate ST16000nm001G EXOS 16 TB drives. Here is the results of trying to do a convert gpt to Drive 0 (the one that is still working/plugged in).
7rSX51g.png


Here is the Error event in the Event Log

V3NYQyV.png


When I run a SeaTools "Fix All Fast" test it fails, the fail log suggests I run the USB Bootable, which I am about to do.
 
Just ran the USB bootable and all tests, including the SMART test and Fix test failed, meaning I suspect I've got 2 bad drives. I'm going to pull the drive from my computer later and try it on another machine to double check.
 
Neither drive is even displaying on my other computer, not in the BIOS, not in DiskPart, not in Device Manager, nor Disk Management. This leads me to believe I do in fact have 2 bad drives. Thanks for all of the help!