Strange Connection Issue On College WiFi

AsadHabib

Distinguished
Nov 6, 2013
60
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18,545
Hello

I've been a student for about three years at my university and sometimes an issue comes up that me and my friends just don't understand. I'd like to add that we love playing online games from time to time, usually dota 2 on steam, and usually can play without lag. Sure the game might dc for a second after like a smooth connection time of two hours, but that is fine.

We live in hostels provided by our university and every hostels a four story building with three wireless routers per corridor, that is after every 15 steps or about 7 meters. One router between 6 rooms (3 after and 3 before).

Now what happens is that sometimes when me and my roomate start a game, one of us constantly loses connection while the other keeps playing smoothly. In that time we see that our laptops are actually connected to the wifi but we cant browse or anything. Sometimes it just happens for like 10 secs and then goes fine but other times we have to turn our wifi off then on quickly and that fixes it. And this at time just keeps on happening for one of us. Also, many times its fine for us but the guy sitting in the next room keeps disconnecting. Now when i say disconnecting, the wifi still shows that its connected but our game says connection lost and at that moment we cant even surf the web. Is there any explanation for this?
 
Solution
if the building it person set the wifi up with all the same name and same channel then the wifi units are blocking each other out and when you hit a dead spot that one person wifi is trying to connect to a router that not the closest one. so there losing packets and there web wont work right. if i had set the units up each floor would have it own ssid and each router would have a letter in the ssid. also each floor router would be on it own channel so it wont interfear with the other units. units would look like this floor1a,floor1b,floor1c. channel 7,
floor2a,floor2b,floor2c channel 11.
3 fllor be on channel 1.
4 floor an another .
if the building it person set the wifi up with all the same name and same channel then the wifi units are blocking each other out and when you hit a dead spot that one person wifi is trying to connect to a router that not the closest one. so there losing packets and there web wont work right. if i had set the units up each floor would have it own ssid and each router would have a letter in the ssid. also each floor router would be on it own channel so it wont interfear with the other units. units would look like this floor1a,floor1b,floor1c. channel 7,
floor2a,floor2b,floor2c channel 11.
3 fllor be on channel 1.
4 floor an another .
 
Solution
thank you for your response!

ok just let me tell you that this is very random. It doesnt happen everytime. For example this was fine for about 4 months and just like 3 days ago this problem started again. This happened once before summers. We usually get 3 months off during summers, so when we came back after the vacations it was fine again. Till 3 days ago... Do you think this is the cause?
 
no customer friendlys the last thing they are. They dont really reply. As a matter of fact no one even seems to know where this IT department is located in this 2.5km square university area.