Question Strange Crash

DeltaXi1867

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Jun 2, 2014
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I am having the strangest crash I have ever experienced with my new system. Specs are below.
The computer works fine but if I leave it running for any extended period of time the monitor will not wake from sleep. If I press enter on the keyboard the computer restarts with no video output and proceeds to boot loop. The computer will not work unless I open the case and turn off the power supply wait a few seconds then turn it back on. The computer then works just fine. The only troubleshooting message is if I let to computer boot loop a few times and then cycle the power supply it will say there was a startup error and ask if I want to repair start up. I have tried to repair the startup but it always fails. A couple of troubleshooting steps I have tried
  • Repair Startup
  • Reinstall Windows
  • Updated Bios and Drivers
  • Turn off XMP
  • Turn off all sleep function on power profile except the monitor.
I am at a loss any advice would be super helpful.

Windows 10 Pro 10.0.19042
Gigabyte B550i Aorus Pro AX
AMD Ryzen 5 5600X
AMD Radeo RX 6800
G.SKILL Ripjaws V Series 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 3600 (PC4 28800) Intel XMP 2.0 Desktop Memory Model F4-3600C16D-32GVKC
ADATA XPG SX8200 Pro 1TB 3D NAND NVMe Gen3x4 PCIe M.2 2280 Solid State Drive R/W 3500/3000MB/s SSD (ASX8200PNP-1TT-C)
 

DeltaXi1867

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Jun 2, 2014
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Ok update on this been running the computer with sleep mode disabled including shutting down the display. As long as the display does not turn off the computer works fine. So I changed the setting to turn off the display after 15 minutes and the computer would not wake the monitor and when I pressed the enter key it did the boot cycle which required me to turn off the power supply and turn it back on to get the computer working again . Any ideas?
 

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