I honestly wasn't even sure where to post this, as I don't know if this is a hardware or software issue.
I've been building pcs for damn near 20 years now and I have never encountered an issue like this, and I can't figure out what is causing it. Unfortunately I do not have footage of the issue as it happens randomly, typically once or two every hour or so, and I have not been able to recreate it. So I will do my best to try to describe it through text.
I just built a brand new pc about a week ago; MSI z790 godlike, 13900k, gskill 16gb x2 6000mhz, 2tb 980 pro, 1200w psu. Everything has been fine except this problem.
While gaming, randomly, I will lose control of my keyboard. If I'm playing a fps game my character will still move in random directions, I still have control of the mouse but no control over the keyboard. I can use the windows key to minimize the game but then pressing any keys causes random apps to open. I can, for instance, press G and it will open up a window explorer tab. Nothing I do fixes the issue, it just corrects itself after a few minutes. I have tried unplugging and replugging in the keyboard, using different ports, trying to open task manager. Nothing works.
I have ruled out that it is not the keyboard itself, I disabled xmp, and I have all the latest drivers and windows updates installed. Has anyone experienced anything like this before? I'm at least trying to figure out if it is a hardware or software issue, as I have until the end of the month to send my hardware back to amazon for a replacement.
I'm hoping you guys could provide any suggestions as to what to try. I'm mostly frustrated because as I said I can't recreate this issue at will and it just happens occasionally. Any trouble shooting ideas would be much appreciated.
I've been building pcs for damn near 20 years now and I have never encountered an issue like this, and I can't figure out what is causing it. Unfortunately I do not have footage of the issue as it happens randomly, typically once or two every hour or so, and I have not been able to recreate it. So I will do my best to try to describe it through text.
I just built a brand new pc about a week ago; MSI z790 godlike, 13900k, gskill 16gb x2 6000mhz, 2tb 980 pro, 1200w psu. Everything has been fine except this problem.
While gaming, randomly, I will lose control of my keyboard. If I'm playing a fps game my character will still move in random directions, I still have control of the mouse but no control over the keyboard. I can use the windows key to minimize the game but then pressing any keys causes random apps to open. I can, for instance, press G and it will open up a window explorer tab. Nothing I do fixes the issue, it just corrects itself after a few minutes. I have tried unplugging and replugging in the keyboard, using different ports, trying to open task manager. Nothing works.
I have ruled out that it is not the keyboard itself, I disabled xmp, and I have all the latest drivers and windows updates installed. Has anyone experienced anything like this before? I'm at least trying to figure out if it is a hardware or software issue, as I have until the end of the month to send my hardware back to amazon for a replacement.
I'm hoping you guys could provide any suggestions as to what to try. I'm mostly frustrated because as I said I can't recreate this issue at will and it just happens occasionally. Any trouble shooting ideas would be much appreciated.
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