Question Strange issue with the GPU ?

[Fertel]

Hello now I have a problem that sometimes when I open my PC I get a black screen with a VGA light on the mobo and the GPU fans spin and do not stop ( in standard case it spins then stops)
but despite the black screen, I can hear that Windows already launched finely with my speakers I also managed to take a screenshot by Windows and that is what I got https://drive.google.com/file/d/1mxzF1GZnE7YWIFsAMHmnLozviZk1l3ch/view?usp=sharing
it is a strange resolution

and to fix this every time I should only restart the PC to fix it and get displayed again why I am getting this problem

my PC is :
asus b450m pro s
rx 580
ryzen 5 2600
cooler master 600w elite v3
16 gb ram

edit: this black screen appears random that I can get it twice day or every weak

edit 2: i tried to:

• Change monitor
• Change cable
• Clean ram socket and pcie
• Change ram
• Clean gpu
• Update bios
• Delete all driver and install them again
• Clear cmos

 

[Fix_that_Glitch]

Check your resolution setting in Windows to make sure it matches the resolution in your Adrenline gpu settings.

 

[Fertel]

Check your resolution setting in Windows to make sure it matches the resolution in your Adrenline gpu settings.

All sounds fine and i tried to clean install drivers and and the black screen still appear and i should restart pc to solve it

 

[Fix_that_Glitch]

Check under computer management, critical errors. Any entries?

 

[Fertel]

Check under computer management, critical errors. Any entries?

No there is no any error this is very strange problem that give me black screen that seem that at frist time booting pc gpu not detected and when restart pc it work fine
This really annoying me

 

[Fix_that_Glitch]

When you get the black screen try using Windows key + Ctrl + Shift + B

 

[Fertel]

When you get the black screen try using Windows key + Ctrl + Shift + B

I tried that too
I think you are bored now from me 😂😂

 

[Fix_that_Glitch]

Have you tried using a different resolution just to see if it happens still?

 

[Fertel]

Have you tried using a different resolution just to see if it happens still?

I tried another monitor with 1080p resolution
Insteed of my monitor 900p

 

[Fix_that_Glitch]

I tried another monitor with 1080p resolution
Insteed of my monitor 900p

Does this happen from a cold start or from waking up from sleep?

 

[Fertel]

Cold start only

Does this happen from a cold start or from waking up from sleep?

Cold start and sometimes from restart

 

[Fix_that_Glitch]

Cold start and sometimes from restart

Have you tried changing from HDMI to DisplayPort or vice versa?

 

[Fertel]

Have you tried changing from HDMI to DisplayPort or vice versa?

I am working on dp
And when tried the another monitor i tried hdmi

 

[Fix_that_Glitch]

The only other things I can think of is to try a new motherboard battery, or try using one stick of ram at a time to make sure they are not the problem.

 

[scout_03]

any debug led stay on when this happens since you have mutiple pci-e slot did you try gpu in the other also try to run gpu with generic os driver removing gpu one from maker in system .

 

[Fertel]

any debug led stay on when this happens since you have mutiple pci-e slot did you try gpu in the other also try to run gpu with generic os driver removing gpu one from maker in system .

The only other things I can think of is to try a new motherboard battery, or try using one stick of ram at a time to make sure they are not the problem.

Ok now the problem happend again but this time i tried to link my phone with pc by amd link and boom the i got screen but the driver say that my gpu is 590 not 580 😂😂

I really dont know what is that
Edit: i restarted it and get it rx 580 again

 

[scout_03]

i would check these driver if they match with the one you have https://www.amd.com/fr/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580 if you could try to test gpu in another system could be defective since led stay on board process .

 

[Fertel]

i would check these driver if they match with the one you have https://www.amd.com/fr/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580 if you could try to test gpu in another system could be defective since led stay on board process .

I have the last driver that 23.5.1
Do you mean that it can be mobo problem?
Or it is software problem

 

[scout_03]

no could be gpu that why i ask you if you could test it in another system since led stay on .