Hi Everyone,
How I got here:
Yesterday I was having issues with my computer (2 years old), it was crashing randomly so I decided to do a factory restart of my computer to try and fix the issue. I came back after an hour or so to see a message on my screen that said I had no Operating System on my computer. I am not sure if my computer crashed in the middle of the reset or what happened but I had to find an ISO windows file to reinstall windows 7.
I loaded windows onto a USB drive and used that to boot my computer into a windows install. After going through the install I chose my username and password, set the time, etc.. It then went to a screen saying it was setting up or something, I left the computer for a couple minutes and by the time I was back I had a black screen with the code A2 in the corner of the screen and no cursor. This is where I am now.
Solutions I have tried:
1. I found that the A2 code disappears when I remove all peripherals from my computer and won't reappear unless peripherals are plugged in at start up
2. In previous threads, people had suggested that it may think this is a dual monitor, but I have tried to find the windows cursor by sliding my mouse in every direction, but I can't find it.
3. I have tried to boot in safe mode, but it won't let me, I have tried using a lot of keyboard shortcuts do reach a different screen but to no avail.
Other info:
1. The only input that gets a response is Ctrl+Alt+Del and all that happens is the monitor turns off for a second before switching back on. (This leads me to believe that maybe it does think there is dual monitor?)
2. I get no screens previous to this black screen when I start up there is no windows logo or motherboard logo like there used to be. It just immediately goes to this blank screen.
3. Booting with and without the Windows loaded USB inserted leads to the same result.
4. I can post videos of what my computer is doing or specs of my computer if need be.
How do I?:
1. How would I go about trying to install windows again? If this attempt didn't work how would I go about removing the failed attempt and trying to install once again.
Sorry if this got too long, any help would be greatly appreciated.
How I got here:
Yesterday I was having issues with my computer (2 years old), it was crashing randomly so I decided to do a factory restart of my computer to try and fix the issue. I came back after an hour or so to see a message on my screen that said I had no Operating System on my computer. I am not sure if my computer crashed in the middle of the reset or what happened but I had to find an ISO windows file to reinstall windows 7.
I loaded windows onto a USB drive and used that to boot my computer into a windows install. After going through the install I chose my username and password, set the time, etc.. It then went to a screen saying it was setting up or something, I left the computer for a couple minutes and by the time I was back I had a black screen with the code A2 in the corner of the screen and no cursor. This is where I am now.
Solutions I have tried:
1. I found that the A2 code disappears when I remove all peripherals from my computer and won't reappear unless peripherals are plugged in at start up
2. In previous threads, people had suggested that it may think this is a dual monitor, but I have tried to find the windows cursor by sliding my mouse in every direction, but I can't find it.
3. I have tried to boot in safe mode, but it won't let me, I have tried using a lot of keyboard shortcuts do reach a different screen but to no avail.
Other info:
1. The only input that gets a response is Ctrl+Alt+Del and all that happens is the monitor turns off for a second before switching back on. (This leads me to believe that maybe it does think there is dual monitor?)
2. I get no screens previous to this black screen when I start up there is no windows logo or motherboard logo like there used to be. It just immediately goes to this blank screen.
3. Booting with and without the Windows loaded USB inserted leads to the same result.
4. I can post videos of what my computer is doing or specs of my computer if need be.
How do I?:
1. How would I go about trying to install windows again? If this attempt didn't work how would I go about removing the failed attempt and trying to install once again.
Sorry if this got too long, any help would be greatly appreciated.
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