I have a client who has a fairly new Windows 10 laptop, a Samsung SMT710 tablet, and an iPad (II, I think)
She has Outlook 365 on her laptop and on her tablet. On her laptop, there are some issues.
She had 4 accounts - two different email accounts, hosted by Go Daddy, a gmail account and an iCloud account.
However, one of the godaddy email addresses appeared twice in the calendar area (and the contact area as I recall).
It looked like a mess, contacts appeared multiple times, usually around 250 per account, over 500 from the 'duplicated goddady account', so I backed up the godaddy email accounts, then removed all email accounts from Oulook, and found and renamed the .pst, .ost, and .nst files, thinking it would re-pull or recreate these files.
I installed Outlook on her tablet, and add the accounts there - the duplication did not occur.
I reopened Outlook on the laptop, and added only one godaddy/exchange email account - the one that was appearing twice.
However, in the calendar area, it appeared twice again. Also, the gmail account that I did not add back in also showed up. "what the heck!?" I thought.
I tried a few other things - running a pst repair tool, and I uninstalled and reinstalled Office 365 - same thing.
Anyone know why this is and how to fix the calendar and multiple contact issue?
She has Outlook 365 on her laptop and on her tablet. On her laptop, there are some issues.
She had 4 accounts - two different email accounts, hosted by Go Daddy, a gmail account and an iCloud account.
However, one of the godaddy email addresses appeared twice in the calendar area (and the contact area as I recall).
It looked like a mess, contacts appeared multiple times, usually around 250 per account, over 500 from the 'duplicated goddady account', so I backed up the godaddy email accounts, then removed all email accounts from Oulook, and found and renamed the .pst, .ost, and .nst files, thinking it would re-pull or recreate these files.
I installed Outlook on her tablet, and add the accounts there - the duplication did not occur.
I reopened Outlook on the laptop, and added only one godaddy/exchange email account - the one that was appearing twice.
However, in the calendar area, it appeared twice again. Also, the gmail account that I did not add back in also showed up. "what the heck!?" I thought.
I tried a few other things - running a pst repair tool, and I uninstalled and reinstalled Office 365 - same thing.
Anyone know why this is and how to fix the calendar and multiple contact issue?
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