Strange problem with static electricity and the volume jumping/increasing/raising

[tech22]

I have a surface pro laptop connected to a docking station. the docking station has a set of high-end speakers. I sit in what is best described as cubicle furniture. The problem I have is that if any static electricity builds up from walking on the carpet and I touch even my chair while listening to music I'll hear a pop and the volume will jump 5db or so. As you can imaging in an office that would be a problem. All of my equipment is plugged into a power strip that shows a wringing fault if one was present - it's not indicating a fault. That tells me the ground to the outlet is good. No idea how to solve this problem. Not a good look when the IT manager's sound system inadvertently starts blasting in the office - even if everyone like your music.


Adding to this as a test I've replaced the power strip and taken ALL of electrical items that are connected to the power strip including the power strip and suspended them so they aren't touching the carpet all. I'm pretty sure it's still happening. :-(

 

[scout_03]

you walk on carpet and pick up static then touch system so it discharge you from stitic and that is the one who get it see if you could use system where there is no carpet .

 

[tech22]

you walk on carpet and pick up static then touch system so it discharge you from stitic and that is the one who get it see if you could use system where there is no carpet .

I don't even have to touch anything on my desk. I could simply roll my chair back so I can sit in it and it'll happen. Only happens in this configuration - never been able reproduce the problem. I have a very similar setup in my home office and don't have this problem.

 

[scout_03]

i would start to check power cable form outlet to pc if they are on the floor could be bad shield also made sure outlet is well wired and if you use a power bar test system without it .