Question Strange type of slow internet connection.

Jun 2, 2020
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Dear all, I am having a strange case of slow internet. I am using wired connection.

My Geforce 570 from 5 years ago died recently, so I went to a store to buy Radeon RX 5600 XT. I installed the drivers and the "Radeon software", but ever since then I am having a slow internet connection. I'm pretty sure a GPU wouldn't have to do anything with my internet connection. Shutting down "radeon software" won't help neither, so I am guessing that this a complete coincidence that I am having internet speed issues at the same time as replacing my GPU.

HOWEVER, I am not having a typical slow internet connection, it's a lot weirder. Internet browsing, SNS software, Steam is all slow, like really slow. Opening youtube takes about 20 seconds, and sometimes videos won't load at all the first time. Speed test always won't start the first time by giving me latency of 10876 ms. The second time gives me on max 85 Mbps down and 80 up with a latency of 26 ms, which is pretty fast to me.

What is even more strange to me is that when I play online games, for example, Counter-Strike Global Offensive, the dashboard doesn't load, but I can still connect to servers, and I have very smooth connection when gaming. However, browsing while gaming is still slow.

EDIT: Even weirder is that the internet speed recovers after leaving my PC on for more than 5 - 10 hours.

My internet provider (in Japan) gives me a dial-up type connection for the optical-fiber internet service. The modem is "VH-100<V>E<S>" by NTT (which is a Japanese company, obviously). I live alone, so the only unit connected to the modem is the one I am having problem with. I do have the WIFI turned on, but it's not connected to anything, and it also don't have anything to connect to since I don't have wireless LAN. I keep it on to use mobile-hotspot for my phone. My internet is slow regardless of whether or not mobile-hotspot is turned on.


I hope someone could help me. Thank you.


Here's my PC spec (custom build):
OS: Windows 10 64bit Home
CPU: AMD Ryzen 5 2600
Motherboard: X470 AORUS GAMING 5 WIFI (I'm only using WIFI for mobile-hotspot, I am using wired connection for the PC)
RAM: 16GB
GPU: AMD Radeon RX 5600 XT
PSU: FSP raider ra750
 
Last edited:

Ralston18

Titan
Moderator
On your PC are you certain that only the wired network adapter is enabled?

As I understand the connectivity you describe in your post, the wired network adapter on the PC should be enabled and the wireless network adapter on your PC should be disabled.

Run "ipconfig /all" via the Command Prompt and post the results.
 
Jun 2, 2020
4
0
10
0
On your PC are you certain that only the wired network adapter is enabled?

As I understand the connectivity you describe in your post, the wired network adapter on the PC should be enabled and the wireless network adapter on your PC should be disabled.

Run "ipconfig /all" via the Command Prompt and post the results.
I'm pretty sure.
I should also note that the internet speed recovers after leaving my PC on for more than 5 - 10 hours.

Here's how it looks like:

Windows IP Configuration

Host Name . . . . . . . . . . . . : OMG
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : flets-east.jp
iptvf.jp

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless-AC 9260 160MHz
Physical Address. . . . . . . . . : deleted for privacy
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter ローカル エリア接続* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
Physical Address. . . . . . . . . : deleted for privacy
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter イーサネット:

Connection-specific DNS Suffix . : flets-east.jp
Description . . . . . . . . . . . : Intel(R) I211 Gigabit Network Connection
Physical Address. . . . . . . . . : deleted for privacy
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : deleted for privacy
Temporary IPv6 Address. . . . . . : deleted for privacy
Link-local IPv6 Address . . . . . : deleted for privacy
Autoconfiguration IPv4 Address. . : deleted for privacy
Subnet Mask . . . . . . . . . . . : deleted for privacy
Default Gateway . . . . . . . . . : deleted for privacy
DHCPv6 IAID . . . . . . . . . . . : deleted for privacy
DHCPv6 Client DUID. . . . . . . . : deleted for privacy
DNS Servers . . . . . . . . . . . : deleted for privacy
deleted for privacy
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
flets-east.jp
iptvf.jp

Ethernet adapter イーサネット 2: ("イーサーネット" means "Ethernet" in Japanese)

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Kaspersky Security Data Escort Adapter
Physical Address. . . . . . . . . : deleted for privacy
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter イーサネット 3: ("イーサーネット" means "Ethernet" in Japanese)

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Kaspersky Security Data Escort Adapter #2
Physical Address. . . . . . . . . : deleted for privacy
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

PPP adapter BIGLOBE: (BIGLOBE is the internet provider)

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : BIGLOBE
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : deleted for privacy
Subnet Mask . . . . . . . . . . . : deleted for privacy
Default Gateway . . . . . . . . . : deleted for privacy
DNS Servers . . . . . . . . . . . : deleted for privacy
deleted for privacy
NetBIOS over Tcpip. . . . . . . . : Disabled

Wireless LAN adapter ローカル エリア接続* 12: ("ローカル エリア接続" means "local area connection" in Japanese)

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
Physical Address. . . . . . . . . : deleted for privacy
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : deleted for privacy
IPv4 Address. . . . . . . . . . . : deleted for privacy
Subnet Mask . . . . . . . . . . . : deleted for privacy
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : deleted for privacy
DHCPv6 Client DUID. . . . . . . . : deleted for privacy
DNS Servers . . . . . . . . . . . : deleted for privacy
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth ネットワーク接続: ("ネットワーク接続" means "network connection" in Japanese)

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : deleted for privacy
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Last edited:

Ralston18

Titan
Moderator
The "ipconfig /all" you provided was too heavily redacted to prove helpful.

Here is a link regarding public and private IP addressing:

https://www.lifewire.com/what-is-a-private-ip-address-2625970

And you can easily google for and find similar links.

Also regarding "ipconfig /all" itself:

http://www.meridianoutpost.com/resources/articles/command-line/ipconfig.php

Likewise you can easily find similar links and explanations.

Use the above links to understand more about your network and what information "ipconfig /all" is actually revealing to the public.

You may then be able to revise your question(s) in a manner that both protects your privacy and makes you feel safe.

========== My ipconfig /all ----------

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ch***
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.md.comcast.net

Ethernet adapter Mc***:

Connection-specific DNS Suffix . : hsd1.md.comcast.net
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : 8C-EC-4B---**
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2601:147:c201:b20c:68cb:ac14:76c9:b455(Preferred)
Temporary IPv6 Address. . . . . . : 2601:147:c201:b20c:7a21:fc59:f1bb:b442(Preferred)
Link-local IPv6 Address . . . . . : fe80::68cb:eb57:b4c2:b455%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.107(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, September 29, 2020 7:12:38 AM
Lease Expires . . . . . . . . . . : Wednesday, September 30, 2020 7:12:37 AM
Default Gateway . . . . . . . . . : fe80::9610:3eff:fe00:3495%12
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 244116555
DHCPv6 Client DUID. . . . . . . . : 00-01-00---44-C6-16-8C-EC-4B---**
DNS Servers . . . . . . . . . . . : 2601:147:c201:b20c:9610:f14c:fe00:3495
8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
hsd1.md.comcast.net

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 74-40-BB---**
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

I masked out or altered any information unique to my computer and network.
 

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