Lately, I've been having to deal with possibly the strangest issue I've encountered on my PC so far.
What happens, is that when the PC has been turned off for many hours (at least 3+), upon boot into Windows (7), I will see a balloon message on the system tray, telling me that windows was unable to install drivers for a device and it doesnt work properly.
The mouse will be unresponsive, basically dead.
This issue happens ONLY if the PC has been off for several hours, it wont happen if I simply turn it off right now and then turn it on again. Also it wont happen on restarts.
Now here's the really strange part: I have tried many times to simply reboot or even turn it off and then back on again, when this issue happens. It still wont fix it.
The ONLY thing that always fixes it, is unplugging the USB cord of the mouse, and then plugging it in again.
Re-plugging it even worked while the PC was off!!
95% of the time, it will be just the mouse. There were 2-3 times (about 5%) that the keyboard died as well. Its not even guaranteed that it will happen, it happens about 50-60% of the time when the PC has been turned off for several hours. So I cant even reliably reproduce the issue, which makes it harder to diagnose.
When I get this issue, I have tried restarting and booting into bios, and the mouse doesnt work there either. Going into Device Manager, it shows me "windows has stopped this device because it has reported problems. (code 43)" for "Unknown Device" in the Universal Serial Bus Controllers.
I have tried uninstalling and reinstalling the mouse drivers multiple times, have the latest Logitech Gaming Software installed, latest firmware as well.
I have all the latest windows updates for Windows 7, latest BIOS for my mobo and drivers as well.
I tried another mouse which I KNOW works fine for sure, and it happened with that one as well.
Keyboard somehow is magically fine most of the time. I even tried plugging the mouse in the USB port of the keyboard, and keyboard in the port of the mouse.
Only USB ports I didnt try are the USB 3.0 ones.
I am worried that my motherboard may be slowly dying, but I still havent completely ruled out a software issue.
These symptoms are just bizarre.
My Specs Are:
PSU: Corsair TX750
CPU: i5-2500k (stock, I cant OC anyway)
M/B: Gigabyte B75-D3V (Latest Bios)
GPU: MSI GTX 970 Gaming 4G
SSD: Samsung 850 Evo (system drive)
RAM: 4x2GB DDR3 (2x Corsair 2x Teamgroup all tested with Memtest86 yesterday)
Mouse: Logitech G502 Proteus Core
Keyboard: Logitech K280e
OS: Windows 7 64 bit SP1 (up to date)
I am honestly at a loss, I dont know how to diagnose and fix this.
Any help would be greatly appreciated,
Thanks
What happens, is that when the PC has been turned off for many hours (at least 3+), upon boot into Windows (7), I will see a balloon message on the system tray, telling me that windows was unable to install drivers for a device and it doesnt work properly.
The mouse will be unresponsive, basically dead.
This issue happens ONLY if the PC has been off for several hours, it wont happen if I simply turn it off right now and then turn it on again. Also it wont happen on restarts.
Now here's the really strange part: I have tried many times to simply reboot or even turn it off and then back on again, when this issue happens. It still wont fix it.
The ONLY thing that always fixes it, is unplugging the USB cord of the mouse, and then plugging it in again.
Re-plugging it even worked while the PC was off!!
95% of the time, it will be just the mouse. There were 2-3 times (about 5%) that the keyboard died as well. Its not even guaranteed that it will happen, it happens about 50-60% of the time when the PC has been turned off for several hours. So I cant even reliably reproduce the issue, which makes it harder to diagnose.
When I get this issue, I have tried restarting and booting into bios, and the mouse doesnt work there either. Going into Device Manager, it shows me "windows has stopped this device because it has reported problems. (code 43)" for "Unknown Device" in the Universal Serial Bus Controllers.
I have tried uninstalling and reinstalling the mouse drivers multiple times, have the latest Logitech Gaming Software installed, latest firmware as well.
I have all the latest windows updates for Windows 7, latest BIOS for my mobo and drivers as well.
I tried another mouse which I KNOW works fine for sure, and it happened with that one as well.
Keyboard somehow is magically fine most of the time. I even tried plugging the mouse in the USB port of the keyboard, and keyboard in the port of the mouse.
Only USB ports I didnt try are the USB 3.0 ones.
I am worried that my motherboard may be slowly dying, but I still havent completely ruled out a software issue.
These symptoms are just bizarre.
My Specs Are:
PSU: Corsair TX750
CPU: i5-2500k (stock, I cant OC anyway)
M/B: Gigabyte B75-D3V (Latest Bios)
GPU: MSI GTX 970 Gaming 4G
SSD: Samsung 850 Evo (system drive)
RAM: 4x2GB DDR3 (2x Corsair 2x Teamgroup all tested with Memtest86 yesterday)
Mouse: Logitech G502 Proteus Core
Keyboard: Logitech K280e
OS: Windows 7 64 bit SP1 (up to date)
I am honestly at a loss, I dont know how to diagnose and fix this.
Any help would be greatly appreciated,
Thanks