Question Strix 2070 Super making unpleasant noises & RMA question

Jan 26, 2020
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Just recently got an ROG Strix 2070 SUPER Advanced (A8G). The performance is an AWESOME upgrade from my GTX 980.

Temps are great, performance is as expected, but there is just not good noise coming from a card I bought for the entire purpose of being very quiet.

To start off, there is this constant low pitch humming/vibrating sound, especially audible at around 40-50% fan speed. This sound was recorded at 40% fan speed. The sound however is still there, no matter the RPM.
https://sndup.net/53g9/Humming+sound.wav

Secondly and more worrying is a ticking sound that occasionally comes from one of the gpu fans. (I have not figured out which one it is, but it's there, and it's reproducible.
https://sndup.net/8464/Clicking+sound.wav

I recorded both these sounds on my phone so sorry if the first one is difficult to hear. If I can get a better quality sample, I WILL.

Should I just go ahead and RMA this? These fan sounds only now started to really bother me, and I only have 7 days left to request replacement from Newegg

Also, would it be better to get a replacement through Newegg or through ASUS? I'm aware Newegg would send me a replacement WAY faster, but would ASUS be better at actually fixing the card I have?
 
Jan 27, 2020
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Just recently got an ROG Strix 2070 SUPER Advanced (A8G). The performance is an AWESOME upgrade from my GTX 980.

Temps are great, performance is as expected, but there is just not good noise coming from a card I bought for the entire purpose of being very quiet.

To start off, there is this constant low pitch humming/vibrating sound, especially audible at around 40-50% fan speed. This sound was recorded at 40% fan speed. The sound however is still there, no matter the RPM.
https://sndup.net/53g9/Humming+sound.wav

Secondly and more worrying is a ticking sound that occasionally comes from one of the gpu fans. (I have not figured out which one it is, but it's there, and it's reproducible.
https://sndup.net/8464/Clicking+sound.wav

I recorded both these sounds on my phone so sorry if the first one is difficult to hear. If I can get a better quality sample, I WILL.

Should I just go ahead and RMA this? These fan sounds only now started to really bother me, and I only have 7 days left to request replacement from Newegg

Also, would it be better to get a replacement through Newegg or through ASUS? I'm aware Newegg would send me a replacement WAY faster, but would ASUS be better at actually fixing the card I have?
You should return it immediately and report the issue. Also check your case for possible obstructions to the GPU fans.
 

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