Struggles with Maximus X Hero

[brautigan79]

I am rapidly approaching my wits end with my new Maximus X Hero (wifi) motherboard. I replaced a 2500k and asus mobo with the Hero and 8700k. The system posted and booted up just fine from the get go. I installed the Intel chipset and tried to install other drivers from the included asus CD. I cannot get the following drivers to actually install:

Realtek audio
Intel Lan
Asus wi-fi
Asus Bluetooth

Consequently the pc has no internet access. I went to the asus website on an old laptop and tried downloading drivers directly from there to a sub drive. I tried to install them on the main system and no dice.

Upon further research it seemed the issue might be an outdated bios... so I downloaded the 0505 bios from the asus website (to a fat32 formatted usb drive) and tried to flash the bios via the ezflash utility in the uefi. No luck. Further research led me to believe I needed to change the cap file name to m10h.cap or m10hwifi.cap. Neither worked.

Am I missing something or might I have a defective board?

 

[Paul NZ]

The cd drivers are probably out of date anyway,. What version of windows is installed?

The prob wont be an outdated BIOS if you can't install whatever. So what happens when you try to install whatever you downloaded?

 

[brautigan79]

Windows 10 (64bit)

When I attempt to install the LAN drivers it tells me there are no Intel adapters present in this computer.

Thanks
Dan

 

[brautigan79]

Alternatively, if I look in the device manager I see Bluetooth radio, Ethernet controller, and network controller... all with the little yellow triangle icon. If I select update driver and point it to the folder in which I have saved said drivers I get the following:

"Windows found drivers for your device but encountered an error while attempting to install them.

Intel(R) Ethernet Connection (2) I219-V

The system cannot find the file specified"

 

[Paul NZ]

Unless the files youre adding are inf files, you cant update drivers through device manager

So]https://www.asus.com/us/Motherboards/ROG-MAXIMUS-X-HERO-WI-FI-AC/]So this is the mobo?[/url]

If it is install the chipset drivers first then reboot if it tells you to

Unzip them before you try and install/run them

 

[brautigan79]

Correct, that is the motherboard.

I installed those chipset drivers again this morning. It did not ask for a reboot. Nor did it correct my problem, unfortunately.

I cannot flash the bios in the uefi
I cannot install LAN, wi-fi, audio, or Bluetooth drivers

 

[brautigan79]

In case it helps anyone in the future, a reinstall of Windows 10 did the trick. I used the Rufus tool to create a bootable usb (from an old laptop I had laying around) and went through the various prompts.