- Jun 12, 2015
- 24
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Hello
I have just bought a second hand Samsung Series 5 Ultratouch NP540U3C-A02UK. It has Phoenix SecureCore Tiano BIOS, version P07ABH. I bought it without a hard drive and when it arrived I installed the SSD from my previous laptop and booted the new one. It would not boot and entered a boot loop a number of time before giving the error "All boot options are tried...." When pressing F2 to enter the bios SATA port 1 shows my hard drive but when I enter the boot tab and select "Boot Device Priority" the list is totally empty. There is not even a list of numbers with the various options. The same applies when I tried a HDD and when I insert a bootable USB drive.
If anyone can help that would be much appreciated. If you need any more information just ask.
Thanks
Rowan
Here is an image of the problem
https://www.dropbox.com/s/dgv3mdzhuxrm8pa/20150612_221127.jpg?dl=0
I now believe I have found two possible causes of this issue, one is that the HDD password is set to "Frozen" and the second is the "Certname" is for windows 8 but both the drives and the usb I tried were windows 7.
Ok I tried putting windows 8 or the second hard drive i had, the HDD. This was also not recognised as a boot device in the new laptop and neither was the USB drive with Windows 8 on it.
I have also tried formating the HDD and putting it in without an OS, still nothing. I would expect the boot priority list to allow me change the boot order of thing like USB, CD, HDD without even having any of them in the computer but I'm confused about it showing nothing at all.
I am speculating that the issue stems from the frozen HDD password, would it be sensible to reset, update or reflash my BIOS? This is not something I've done before.
Now I've tried a usb with Linux on as well
I've told that the frozen password shouldn't be an issue but I'm curious about the windows 8 certificate as I read about the product codes for windows 8 being in the BIOS.
I have just bought a second hand Samsung Series 5 Ultratouch NP540U3C-A02UK. It has Phoenix SecureCore Tiano BIOS, version P07ABH. I bought it without a hard drive and when it arrived I installed the SSD from my previous laptop and booted the new one. It would not boot and entered a boot loop a number of time before giving the error "All boot options are tried...." When pressing F2 to enter the bios SATA port 1 shows my hard drive but when I enter the boot tab and select "Boot Device Priority" the list is totally empty. There is not even a list of numbers with the various options. The same applies when I tried a HDD and when I insert a bootable USB drive.
If anyone can help that would be much appreciated. If you need any more information just ask.
Thanks
Rowan
Here is an image of the problem
https://www.dropbox.com/s/dgv3mdzhuxrm8pa/20150612_221127.jpg?dl=0
I now believe I have found two possible causes of this issue, one is that the HDD password is set to "Frozen" and the second is the "Certname" is for windows 8 but both the drives and the usb I tried were windows 7.
Ok I tried putting windows 8 or the second hard drive i had, the HDD. This was also not recognised as a boot device in the new laptop and neither was the USB drive with Windows 8 on it.
I have also tried formating the HDD and putting it in without an OS, still nothing. I would expect the boot priority list to allow me change the boot order of thing like USB, CD, HDD without even having any of them in the computer but I'm confused about it showing nothing at all.
I am speculating that the issue stems from the frozen HDD password, would it be sensible to reset, update or reflash my BIOS? This is not something I've done before.
Now I've tried a usb with Linux on as well
I've told that the frozen password shouldn't be an issue but I'm curious about the windows 8 certificate as I read about the product codes for windows 8 being in the BIOS.
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