Stuck at black screen after "Windows is loading files

Majd900

Commendable
Jun 18, 2016
1
0
1,510
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Hello TomsHardware forums

Notebook: HP ProBook 4730s

OS: Windows 7 (x64 bit)

Did not buy from hp, bought from a guy.

Yesterday, my explorer got stuck so i had to restart the laptop by pressing the power button, i turned it on, and then, Startup repair appeared, i left it to complete and then i went to sleep.

The next day i woke up, i opened my laptop, and then "Windows is loading files" appeared and afterwards a black screen appears and it stays there forever.

I read many solutions but none of them seemed to work

Such as:

-Removing the battery and the AC adapter and then press power button for 40 seconds.

-Entering safe mode and doing a full recovery (I cannot access safe mode using F8)

I can only access the ESC which is the bios and these stuff.

If anyone can help, i would be grateful because ill probably pay $200 and up
 

Hellfire13

Champion
Apr 20, 2016
11,665
7
54,415
2,888
u need to put in the microsoft installation disk and run the repair computer function...

how old is the notebook and why did the first guy sell it???
does it have a legit windows???
 

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