Stuck at Microsoft Basic Display Adapter

[Sayers122]

I reinstalled my pc from windows 7 to windows 10. But I don't know why, but windows is not reading my graphics card.. My graphics card is AMD RADEON HD 6300M
I googled about it, but nothing helped me..
I don't know how to fix it....
So, guys will you please help me in combating this problem??
My graphics card:- AMD RADEON HD 6300M

 

[Gweedo81]

You should be at Windows 10 v1511+ for it to work. I ran into the same thing on multiple machines with a fresh build. Apply up to the Windows 10 Anniversary build(1607) and you should be fine.

 

[SkyNetRising]

Download and install amd drivers (AMD Radeon™ HD 6000M and HD 5000M​ Series).
http://support.amd.com/en-us/download

 

[bb_aes]

You should be at Windows 10 v1511+ for it to work. I ran into the same thing on multiple machines with a fresh build. Apply up to the Windows 10 Anniversary build(1607) and you should be fine.

I am having the same problems with my hp dv7-4270 with the same graphics set (HD 6300M & 4200). System Information says that I have Windows 10 Home version 10.0.14393 Build 14393. Your build numbers are only four digits. Do I need a different build for this to work and if so, how do I get it? I have tried many drivers from AMD for these cards but none install correctly and I always have exclamation points under the display driver listings in device manager.

 

[bb_aes]

You should be at Windows 10 v1511+ for it to work. I ran into the same thing on multiple machines with a fresh build. Apply up to the Windows 10 Anniversary build(1607) and you should be fine.

I am having the same problems with my hp dv7-4270 with the same graphics set (HD 6300M & 4200). System Information says that I have Windows 10 Home version 10.0.14393 Build 14393. Your build numbers are only four digits. Do I need a different build for this to work and if so, how do I get it? I have tried many drivers from AMD for these cards but none install correctly and I always have exclamation points under the display driver listings in device manager.

 

[Sayers122]

You should be at Windows 10 v1511+ for it to work. I ran into the same thing on multiple machines with a fresh build. Apply up to the Windows 10 Anniversary build(1607) and you should be fine.

I am having the same problems with my hp dv7-4270 with the same graphics set (HD 6300M & 4200). System Information says that I have Windows 10 Home version 10.0.14393 Build 14393. Your build numbers are only four digits. Do I need a different build for this to work and if so, how do I get it? I have tried many drivers from AMD for these cards but none install correctly and I always have exclamation points under the display driver listings in device manager.

This is how i fixed it...
i) You need internet for this... First you need to download a software called Driver Talent (http://www.drivethelife.com/free-drivers-download-utility.html)
ii) After downloading you need to install it, and then let it scan your pc
iii) After a while you will find some drivers which will need to be updated, and among those you will find your display driver..
iv) Select it and download it.. after downloading.. it will be in a .zip folder.. extract it
v) Then go to Device Manager and then go to display adapters and then click update and then select drivers manually (there must be a option like this)..
vi) At last browse the file where you extracted the zip... Find it and install it
This should work out.

 

[bb_aes]

Thank you for the suggestion, Gweedo81. I did install Driver Talent and ran it. It said I needed AMD Radeon ver. 15.300.1025. Since I haven't tried that one yet (have tried about 10 other versions), I went ahead and downloaded via Driver Talent and then installed it. Installation was successful and asked me to restart the machine. When I did, once it was fully loaded, I got the error window "No AMD graphics driver is installed or the AMD driver is not functioning property" So no different than some of the other versions as this is not compatible for the HP dv74270us with the AMD Radeon HD 6300M chipset. Does anyone out there have any other ideas of what might work?