Stuck in Automatic Repair Black Screen

LaptopAri

Reputable
Oct 31, 2015
1
0
4,510
Hello! I'm having trouble with my Lenovo y510p.

It's basically saying "): Windows found an error and has to restart" when I turn it on (after taking longer than usual on the Lenovo logo screen). It restarts, the lenovo screen takes longer than usual, and then it starts saying "Preparing Automatic Repairs." Then, it goes to a black screen that never ends.

Please help me fix it without reverting to the factory settings option.

I forgot to back up my stuff in my laptop, so it would be a real heartbreaker if I had to delete everything and start from scratch.

Thanks for all your help.
 

harryfishrules

Reputable
Jun 26, 2015
355
0
4,960
Hello LaptopAri. I'll try my best to assist you with your problem. The easiest option for you would be to select 'Refresh' if available as this will remove all programs yet keep your personal data intact and should fix most common issues as it effectively resets the OS as much as possible.

If you don't want to do this and don't mind a more complicated method, post again and I'll explain what to do.