Question Stuck on BIOS

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zombehx3

zombehx3

Mar 15, 2023
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hello! I am not the best at this, so excuse the lack of information if I miss any, but I need some help. The CPU I have was given to me as the "fixed" version of my older one, due to loading and processing problems. But the guy who fixed it installed the 2013 version of the ASRock UEFI (as the CPU was used by him to fix other computers.) and each time I turn on my PC it immediately goes to BIOS, and pressing F8 before any screen pops up seems to be not working anymore. Each time I try to leave it comes back to the Setup Utility. I am not sure what else I can do and I really need this computer for work. =( Sorry, I'm a newbie at all this, any help is appreciated.
 
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Hi there!
First of, the brand and CPU model wouldn't hurt, although that's the first time I hear a processor would go doing that : they either work or they don't. Trust me as for the rest of the issues you've been having it points to 3 major to me.

Computer would usually do that ( get you straight to BIOS) if there was not a proper boot device set up, so it kick asks you for one.

You mentioned you use this PC to work on, is it yours or owned by the company you work for? I am only asking that cause usually replacement of hardware such as CPU may trigger a lockdown of your system if it's a company owned, which I doubt, cause you wouldn't have trusted it to a 3rd party repair guy. Weird enough to begin with. (Usually they get you a replacement for you and they have an IT specialist on their own, so you wouldn't have reached this point here)

The info about UEFI you've given, points to that very first boot problem you might be having.
Try diving deep into boot order options and see if you see your primary boot device there a.k.a Hard Drive is present.
And if it's an UEFI install, your system may not be supporting it or it has been disabled so it again might be getting you into BIOS to enable it ( in case of repair guy installed Operating System (Windows I presume) via UEFI Mode. )

Also it pretty much sounds like you've had a replacement of your motherboard that connects all hardware. (again UEFI concerned)

My best advice to you is to get in touch with that guy and ask for clarity, cause that doesn't sound fixed to me at all.

Good luck!!
 
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Hello! The brand is Magnum Tech, one of the older versions I assume, but sadly I cannot find the CPU model. I apologize for that.

The computer is totally owned by me, I only use it to work on it as it makes the process easier for me. But, about the repair guy, because of where I live my options weren't exactly wide.
Some trusted people said he was good so I went along with it, but I personally did not like how he dealt with my CPU originally, I think he went further than he should've.

I could not find anything related to the Hard Drive, but what you said about the UEFI install might be it. For some context if you happen to need it, it was originally running on Windows 7 and I shortly after changed it to Windows 10.


I think talking to him might just be the answer after all, I was a bit skeptical at first since we've had some problems with getting the CPU fixed and I truly do not wanna bother him anymore, but I will try that anyways.

Thank you for your reply/advice!
 
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I thought I should add this in case it's helpful. Here's all it says in the 'Main' section.

UEFI Version: H61M-VG3 P1.90
Processor Type: Intel(R) Pentium (R) CPU G2030 3.00GHz
Processor Speed: 3000MHz
Microcode Update: 206A9/15
Cache size: 3072KB

Total Memory: 8192MB with 256MB Shared Memory and 2MB GTT memory Dual-Channel Memory Mode

DDR3_A1: 4096MB (DDR3-1066)
DDR3_B1: 4096MB (DDR3-1066)
 
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This is a link of what your UEFI BIOS Should look like, give it a watch.
View: https://www.youtube.com/watch?v=ZN3-RKdzczs

First look for the time (located at the bottom right) and see if they are accurate with "today's time'' upon proceed - if not you can still just press F10 on your keyboard (top side buttons) and hit enter (ok) save / and see where that takes you. ( should take you ;loading Windows: )

IF not then you could go to advanced - Storage configurations, as you could see on video there are no selected drives - what does your screen show you ?
 
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Most of the video's content collides with what my screen shows me, minus a few differences. The time my screen shows matches with my timezone as well.

I've tried getting out by pressing F10 before, but sadly the result is the same.
As for Storage Configuration, everything is the same except for the SATA Mode Selection, which has AHCI selected instead of IDE, and there is a new option titled SATA Aggressive Link Power Management, which is enabled.
 
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zombehx3 said:
As for Storage Configuration, everything is the same except for the SATA Mode Selection, which has AHCI selected instead of IDE, and there is a new option titled SATA Aggressive Link Power Management, which is enabled.
Click to expand...
Updating BIOS may have changed some settings.
If windows on your pc was installed in legacy mode, you have to set CSM to enabled.
Also SATA controller mode needs to be returned to settings before BIOS update. Wrong settings will cause BSOD.
 
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zombehx3 said:
Most of the video's content collides with what my screen shows me, minus a few differences. The time my screen shows matches with my timezone as well.

I've tried getting out by pressing F10 before, but sadly the result is the same.
As for Storage Configuration, everything is the same except for the SATA Mode Selection, which has AHCI selected instead of IDE, and there is a new option titled SATA Aggressive Link Power Management, which is enabled.
Click to expand...

I would suggest to set SATA Mode Selection to IDE / Aside from that do you see any Hard Drive names next to SATA2_0 and SATA2_1 ?

Also as SkyNetRising mentioned - you will find this CSM Option under Advanced/ACPI Configurations - as seen on the video is the last option - make sure it is enabled then press F10 and save the Configuration settings.
 
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SkyNetRising said:
You can't change SATA controller mode on random.
It has to be returned to previous settings before BIOS update.

If you don't do that, you get BSOD.
Or prepare to reinstall windows.
Click to expand...

Precisely, there is no way of knowing exactly what his settings were previously, hence we have to experiment a little bit, so it wouldn't hurt as long he gets pass BIOS screen.
 
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There aren't any names next to SATA2_0 or 2_1, everything there is the same as the video.

I changed the settings to IDE, then tried getting out by pressing F10 like you said, but it sent me back to BIOS again.

I would also like to point out CSM was already enabled.
 
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zombehx3 said:
There aren't any names next to SATA2_0 or 2_1, everything there is the same as the video.

I changed the settings to IDE, then tried getting out by pressing F10 like you said, but it sent me back to BIOS again.

I would also like to point out CSM was already enabled.
Click to expand...

You have no bootable drives detected that's why your system boots you onto BIOS / You have to open your case and see if your drive or drives are connected properly / Here's a video of what it looks like /
View: https://www.youtube.com/watch?v=5-NCDjK7Olk
This is how a SSD ( Solid State Drive looks like) Yours might be bigger as they are mechanical but essentially it's just a storage device with the same cable interfaces - just make sure the power and data link cables are connected. (1 power cable from your PSU (Power Unit) to the drive and 1 flat cable from your drive to your motherboard (big board where everything sits)

Don't worry, you wont do any harm to your computer or anything, but without it, your computer wont work.
 
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