Question Stuck on loading operating system

Mar 15, 2019
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Hello!
The problem is on wednesday, when I was turning my pc off an installation started. After like 2 to 3 hours, my pc got stuck with a text "loading operating system...". Its almost been two days if someone can help. Moreover, if someone could tell me step by step as I am not good with computers.
 
Mar 14, 2019
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Thanks for the reply.

Could you try doing the steps below? (taken from https://support.eset.com/kb2268/?locale=en_US&viewlocale=en_US)
  1. Immediately after the computer is powered on or restarted (usually after you hear your computer beep), tap the F8 key in 1 second intervals.
  2. After your computer displays hardware information and runs a memory test, the Advanced Boot Optionsmenu will appear.
  3. Use the arrow keys to select Safe Mode or Safe Mode with Networking and press ENTER.
If it successfully loads Windows, try to restart normally and see if it loads. Keep me updated!
 
Mar 14, 2019
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If it is caused by bad memory in the computer or the memory slot on a computer motherboard is bad, you may follow to fix it: Try to change or reinstall computer and restart the system in safe mode: press F8/Shift on startup. Press Win + R or run MSCONFIG and click OK.
 

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