Stuck on newegg processing order page, HELP

[Fullmetal_Alchemist]

So here is the basis of my problem...
1. Placed order
2. Credit card company denied it (Visa)
3. Went and entered American Express info and pressed submit.
4. Called up Visa and told them it was OK
5. Backed out of processing page from American Express thinking there was problem...
6. Submitted with Visa
7. Currently still on the Processing page with Visa

I am very scared at the moment. I hope my American Express has not been charged. I am also very scared about this processing page not doing anything other than **processing**
Can someone please reassure me or give me tips please please please!
Thank you

EDIT

Looked on Google, no satisfactory answers...
Also read the other thread about this, and it does not answer my question completely...

 

[smorizio]

The web computer of newegg may be thinking your trying to scam them and not letting any new sales go through. I would call up am 800 number to see if the charge was placed. You can tell am to cancel the charge. Then call newegg up in the am when there phone help is there. If not close your browser and clear our your cache files and reboot and try again.

 

[Fullmetal_Alchemist]

The web computer of newegg may be thinking your trying to scam them and not letting any new sales go through. I would call up am 800 number to see if the charge was placed. You can tell am to cancel the charge. Then call newegg up in the am when there phone help is there. If not close your browser and clear our your cache files and reboot and try again.

I looked on Newegg and It appears nothing has been charged YET... I will keep in mind what you said, but I think this is the first and last time I will buy from newegg

 

[smorizio]

What your seeing Is anti fraud protection working. Newegg if it let all the charges go and you were not the owner of the credit cards they would be eating the cost of the lost parts. As your a new credit card users most credit cards now have a limit that flags people accounts if a large amount shows up or your out of state or out of the country. To keep the card from being bounced a day or so before you drop a large charge call the cc company up and let them know that your going to drop a 1000 charge from newegg for computer parts. It happen when your renting a car or a hotel room for the first time.

 

[Fullmetal_Alchemist]

What your seeing Is anti fraud protection working. Newegg if it let all the charges go and you were not the owner of the credit cards they would be eating the cost of the lost parts. As your a new credit card users most credit cards now have a limit that flags people accounts if a large amount shows up or your out of state or out of the country. To keep the card from being bounced a day or so before you drop a large charge call the cc company up and let them know that your going to drop a 1000 charge from newegg for computer parts. It happen when your renting a car or a hotel room for the first time.

Well I did call them up when newegg told me they could not authorize the charges and I received an email from Visa telling me the card was stolen. I OK'ed it with Credit card company and now I am waiting for Newegg to actually submit it and charge me for my order... If it ever happens! (when it does you will get best answer)

 

[smorizio]

As it the weekend there no one in newegg office right now doing bookkeeping. It might not be till Monday or tuesday before it goes through.

 

[Fullmetal_Alchemist]

I just cancelled my order, everything looks good and I will try to re-do it in the morning. Thanks for helping me understand my problems! I will select you as best answer tomorrow morning, or i should say later this morning if it works!

 

[NeweggSupport]

Dear Valued Customer,

Thank you for your feedback. If you continue having issues with your order, please email us to wecare@newegg.com or contact us at 1-800-390-1119. We will be glad to look into this for you.

We apologize for the inconvenience that you encountered on this purchase.

Newegg.com

 

[Fullmetal_Alchemist]

Dear Valued Customer,

Thank you for your feedback. If you continue having issues with your order, please email us to wecare@newegg.com or contact us at 1-800-390-1119. We will be glad to look into this for you.

We apologize for the inconvenience that you encountered on this purchase.

Newegg.com

I emailed customer support and they took care of me. Thank you newegg