Stuck on Win 10 installation screen

Softy491

Commendable
Sep 18, 2016
21
0
1,510
Hello, I am trying to install windows 10 on my computer but I am stuck on the first screen of installation where you have to chose the language, country etc. That's because my mouse is not booting neither keyboard is working. I tried 3 different mouses and 2 keyboards and neither of them is working.All of them work on my other PC's. Any ideas how to fix that?
 
Solution
I have the same issue!! Mouse and keyboard works fine before that screen and works in BIOS, only this screen it stops functioning. Obviously we tried different usb ports. Don't recommend that. Also do not recommend ps/2 ports.
 


Enter the BIOS and check the USB settings.
Is this a clean install or are you upgrading?
 


Clean install, and I may upgrade soon too. Idk what to do because i want to wipe my hard drive, i have so many things on here i dont need and some junk i cant find. Waste of space and slows down my pc a ton. I check USB setting when i first made this topic and didn't see anything wrong.
 


Hello, Softy:

Move your HDD to one of the other PCs and run Diskpart from Windows. This should clean and format the HDD. Also, if you haven't already done so, check the USB settings in the BIOS menu on the 'problem PC'. You may have to set them to 'Legacy'.

Cheers,
GreyCatz.
 
Solution