I had a new pc 5 months ago and a problem started to occur maybe month and half later
that is windows stuck in welcome screen and i had to restart it from restart button on the case because the screen is frozen on the welcome wallpaper and i can do nothing then after restarting from the button i had to turn off the pc and turn it on again using the on/off switch on the case
i reinstalled windows 10 using flashdrive without erasing any files or apps and the problem disappeared for a while then it started to occur again and then i reinstalled windows 10 using flashdrive without erasing anything again but now the problem is worse
now it occurs every time(not every now and then like it was) i launch my pc and now the welcome screen doesnt even appear only blackscreen
so i had to use buttons on the case as stated before
pls help
pc specs
windows 10 pro 64bit
rtx 2070 super
ryzen 5 3600
monitor msi optix mag272cqr
that is windows stuck in welcome screen and i had to restart it from restart button on the case because the screen is frozen on the welcome wallpaper and i can do nothing then after restarting from the button i had to turn off the pc and turn it on again using the on/off switch on the case
i reinstalled windows 10 using flashdrive without erasing any files or apps and the problem disappeared for a while then it started to occur again and then i reinstalled windows 10 using flashdrive without erasing anything again but now the problem is worse
now it occurs every time(not every now and then like it was) i launch my pc and now the welcome screen doesnt even appear only blackscreen
so i had to use buttons on the case as stated before
pls help
pc specs
windows 10 pro 64bit
rtx 2070 super
ryzen 5 3600
monitor msi optix mag272cqr