Stutters in games, no solution? I can't take this anymore.

SkyKnightBiel

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Jul 17, 2017
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Help me, I'm in the verge of suicide because of this problem that is haunting me ever since I got my new GTX 1050.

Ok, my computer is a Dell XPS 8700, CPU is an i7 4770k, my video card WAS a GT635.
I've decided to do an upgrade and everything was going fine. I installed the video card, tested on Overwatch, GTA V, no problems at all, or it seemed.
After playing for a long time, I was noticing that the games were freezing for less than 1 second every now and then. It wasn't a big issue but It got worse. I bought the video card and Installed it this month.
Things got worse when I tried to play Watch Dogs 2. Even on the minimal settings, where I don't use the maximum VRAM (2GB), It stutters EVERY SECOND. It is TOTALLY UNPLAYABLE.
And when I tried to play GTA V, everything was fine but when I played for 15 minutes the game started stutering every second with the audio too. Minimal settings? No solution.

Well you may be thinking there is something wrong with the temperatures, usage, something, I say no. Temperatures are under 70°C all the time playing. There is no issue at all, CPU, GPU, nothing.
I Have 8GB RAM DDR3 1600MHz.

I've tried to format the computer, made an bootable USB and reinstalled everything from zero. NO SOLUTION.
I don't know anymore, I'm frustrated so much, I've tried asking in many websites, there's no solution, and the problem doesn't help either, I can't see it. Everything seems normal, but even on the minimal settings the game stutters, There is definitely something wrong.
Before asking, I can play all the games mentioned above on 60fps, no problem at all so I don't think it is insufficient hardware, but even if it was, the frames would be low, but it isn't supposed to run like this.
I spent all my budget on this video card, I know it isn't one of the best, but it should run the games I've been trying to play, even on the minimal settings, without this stutter.
 


It's more like frustration because I've tried a lot of things and none of them worked.
 
When you go to your Nvidia control panel> Manage 3D settings, are all games set to Preferred Graphics Processor: Nvidia processor? Did you also try to run MSI afterburner to see what is the usage of your GPU and your CPU during games? Maybe your CPU is underclocked. Maybe it's a problem with the hard drive.
 


As I stated, I've already monitored everything. The usage is normal for CPU and GPU. Temperatures are all normal too. That's why I feel like I've reached a dead end.

Also, there is no thing like Preferred Graphics Processor.
 


Telling us you've monitored "everything" isn't that useful. We don't know whether you know everything possible.

I assume all the drivers are installed and the monitor is plugged into the GPU, not the motherboard?

 

Sorry. What I meant was I've kept my eye on the CPU/GPU Temperature & Usage. Maybe I didn't saw everything at all.
Well, It is surely plugged in the Video Card. The games recognize the GPU as well.
I'm using an adaptor displayport to VGA, I was wondering if there is any problem with this.
 

For Watch dogs 2 it's normal because the game is really not optimized but for gta V is it always after 15 minutes that the game starts to slutter?
 
Assuming you installed the latest video drivers, go to your nvidia control panel, Configure surround,physX and make sure to select for processor your nvidia card. The 3D settings submenu may or may not give you the option to select nvidia card depending on whether you installed on board video drivers.
Considering this card came out after this system, it might not support it straight away, and may need a bios update. Your support page is here:
http://www.dell.com/support/home/ca/en/cadhs1/product-support/product/xps-8700/drivers/advanced#div_mse-drivers
but I don't see a bios update newer than 2015 so not sure if it would help. This is something where having a dell could be an advantage because you can just contact them and ask them what to do about the problem you're having. If they can't help you, you might try this with a different mobo to see if you're having same issues (a repair store can check this for you for example).
 

Do you have another monitor or a TV with HDMI? That might be the problem.
 


Well, It stutters before too, but it isn't as bad as it gets when I play for a while.


Yes, I have a TV plugged in the HDMI of the GPU. (the problem continues even there tho.)
I wonder if unplugging may solve the problem?


I updated my bios to Dell A11 and It should support the GPU well (I've asked them before.)
ab0ccbc2e7.png

This is what shows up when I try to configure surround & PhysX
 

Don't play at minimal settings. This causes cpu bottlenecking.
Can you run MSI afterburner? Launch it, run your game until you encounter problems and make screenshot of MSI Afterburner hardware monitoring window. Would like to see graphs for cpu temp/utilization, gpu temp/utilization, gpu memory utilization, memory usage, pagefile usage, fps.
It should look similar to this:
MSI_Afterburner_v4.1.1_hardware_monitor_2015-08-03_23-42-25.png
 

c1765072d4.png

bf82968feb.png


This is it after the first stutter, but it seems framerate graph isn't working...
 


e3de256840.png

that's it. The drops to 0 are the stutters.
 
In watch dogs 2 just wait for ~5min after it loaded into the game,it keeps loading in stuff for quite some time causing very bad performance,after that it should be ok and only cause stutter when something new is loaded in.

GTA V is known to have memory leaks that affect random systems.
Giving the system a fixed amount of page file instead of system managed which changes the size on-the-fly helps some people.
https://www.reddit.com/r/GrandTheftAutoV_PC/comments/5sh60q/gta_5_pc_stuttering_fix_for_players_with_816gb_of/
https://support.rockstargames.com/hc/en-us/community/posts/203283328-GTA-V-PC-Memory-leak
 
Thanks for the help, I actually know the thing with WD2, it is bad optimized. The CPU Usage goes to 100% and the temperature 89°C when loading, causing instant stutter. My usage on GTA V and other games are between 20~30%. This fix you showed me worked fine for GTA V. I am not having any problem with Doom or Fallout 4, So I think the problem is the game itself, not my computer.